Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,088 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm delighted with the purchase, it's a beautiful piece and arrived nicely packaged.”

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Posted 1 year ago

“Excellent service beautifully packaged, will definitely order from you again.”

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Posted 1 year ago

“Excellent. Item arrived within 24 hours.”

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Posted 1 year ago

“Delivery arrived packaging box completely crushed and damage to inside box however the box containing the crystal itself was undamaged along with the crystal itself. The crystal as usual perfect to go along with others we've collected over the years .Thank you”

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Posted 1 year ago

“This star makes a wonderful gift at Christmas, and duty free are very good saving on the VAT . Service is very quick postal service”

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Posted 1 year ago

“Great value for money Why would you buy it from someone else?”

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Posted 1 year ago

“Absolutely loved the Swarovski clutch bag that I ordered from you. It looks even nicer than the photo description. I will be ordering another one today.”

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Posted 1 year ago

“My crystal came quickly and in perfect condition. The staff helped me to use my discount card when I was unable to do it. Thank you Excellent service”

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Posted 1 year ago

“Use these guys every Christmas for my Swarovski annual star. Quick delivery and never a problem”

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Posted 1 year ago

“Still waiting for delivery!!”

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Posted 1 year ago

“Good value and very quick delivery time”

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Posted 1 year ago

“Price good delivery prompt service brilliant very impressed”

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Posted 1 year ago

“Very fast delivery times and beautiful items.”

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Posted 1 year ago

“Service very good and a beautiful crystal star gold ribbon this year when usually white lovely new style of box also.”

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Posted 1 year ago

“Firstly I've given an extra star as Duty Free Crystal have been great in the past,,,, however. My package has never arrived so I contacted via email the sales department only to be called by the wrong name,,,, I wouldn't normally have minded except my name is actually in my email address. Nothing has come back despite them being supplied the order number, postal tracking number, screen shot of the order & link to the order. The tracking number does not exist on the delivery companies website. Therefore I've tried calling them only to be put through to voicemail. After leaving a message I have still not received a response. All I want is the item I ordered and paid for & can't see how difficulat this can be.”

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Posted 1 year ago

“as a regular customer i always receive first class goods and service from duty free,”

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Posted 1 year ago

“Excellent Quick Service”

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Posted 1 year ago

“Very quick delivery and site easy to use”

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Posted 1 year ago

“Absolutely delighted with Duty Free Crystal, I use them every year to buy a Swarovski Christmas decoration for my mum. The first time I was a bit unsure as they were so competitively priced but I have never been let down. Prompt, reliable service.”

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Posted 1 year ago

“Beautiful Swarovski Crystal Gingerbread Star Christmas tree ornament! Thank you to Matt at Duty Free Crystal for excellent service. Happy Christmas! 🎄”

Duty Free Crystal 5 star review on 5th December 2022

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Posted 1 year ago

Duty Free Crystal is rated 4.9 based on 8,088 reviews