Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and site easy to use”

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Posted 3 years ago

“Absolutely delighted with Duty Free Crystal, I use them every year to buy a Swarovski Christmas decoration for my mum. The first time I was a bit unsure as they were so competitively priced but I have never been let down. Prompt, reliable service.”

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Posted 3 years ago

“Beautiful Swarovski Crystal Gingerbread Star Christmas tree ornament! Thank you to Matt at Duty Free Crystal for excellent service. Happy Christmas! 🎄”

Duty Free Crystal 5 star review on 5th December 2022

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service, quick easy ordering and fast delivery.”

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Posted 3 years ago

“I have used Duty Free Crystal before and had prompt and correct service.”

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Posted 3 years ago

“I've had all my Swarovski from Duty Free Crystal for many years. They have an easy to use website, send items quickly well packed and are very competitive on price.”

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Posted 3 years ago

“Quick easy service and very efficient.”

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Posted 3 years ago

“Fantastic fast p/p very good price”

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Posted 3 years ago

“Very quick delivery. No problems”

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Posted 3 years ago

“Quick, excellent service, use them as often as I can”

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Posted 3 years ago

“Excellent price and a beautiful little crystal figurine, purchased as a Christmas gift for my mum. I'm sure she'll love it! Arrived quickly, even taking into account a few days of strike action by Royal Mail. Well packaged and completely undamaged. I had never heard of the company before, but would definitely use them again, and recommend them to others.”

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Posted 3 years ago

“The items I ordered arrived quickly - in just 3 or 4 days - and were exactly what I ordered. The only reason I'm not awarding 5 stars is because, after my purchase, there was no correspondence at all from Duty Free Crystal until the items were actually delivered, so I began to wonder if this was a scam. (Seems it isn't :) thank goodness.)”

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Posted 3 years ago

“The ornaments are used as a memory I have them every year Your service was excellent thank you”

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Posted 3 years ago

“Fast delivery and great prices. Love the Christmas stars”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Excellent customer service as always thank you”

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Posted 3 years ago

“I would highly recommend Duty Free Crystal. Excellent price, fast delivery and overall Customer Service.”

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Posted 3 years ago

“Swarovski Joker is a beautiful piece and a MUST for any Batfan. Service from Duty Free I'd ALWAYS EXCELLENT. I have purchased several Swarovski items here and always delivered quickly and well packaged. I wouldn't purchase from anywhere else to be honest.”

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Posted 3 years ago

“Great service rapid delivery and best price anywhere !!!”

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Posted 3 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews