Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was a good price and was delivered very quick.no complaints”

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Posted 3 years ago

“Used them many times and never had a problem.”

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Posted 3 years ago

“Always prompt service and of course cheaper than the UK.”

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Posted 3 years ago

“Excellent service as usual, was able to pre - order my item. Thank you”

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Posted 3 years ago

“Friendly service Quickly sorted out problem when Royal Mail lost my parcel. Replacement sent and arrived in 24hours. Well packed. Will definitely order from you again”

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Posted 3 years ago

“Great price, great service.”

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Posted 3 years ago

“The items price was very competitive and the item was extremely well packed and arrived promptly, I will use you again and would highly recommend you.”

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Posted 3 years ago

“Amazing. Great service, product and price! Was emailed to advise of a delay due to low stock, but order still arrived in great time.”

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Posted 3 years ago

“The only down side is the lack of stock”

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Posted 3 years ago

“I would love to review your product. It has unfortunately never arrived so i am unable to do so.”

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Posted 3 years ago

“Ordered several star wars items, unfortunately had to send one back, I have tried contacting Duty free, but never get any response so afters ales needs more attention”

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Posted 3 years ago

On the contrary. Once the return was received a refund was actioned within 24 hours. Pretty good after sales if you ask me.

Posted 3 years ago

“Excellent trader, all happened as promised”

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Posted 3 years ago

“Arrived as expected, properly packaged for no breakages”

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Posted 3 years ago

“Excellent service and very prompt postage”

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Posted 3 years ago

“Not received the item”

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Posted 3 years ago

“Item comes quickly and we'll packed”

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Posted 3 years ago

“I have purchased Christmas stars for my friends from duty free crystal for many years and the service is always 5 star. Thank you.”

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Posted 3 years ago

“I have purchased Swarovski Christmas Stars for my wife each Christmas since 2000 when I bought her first star in Amsterdam. I have now purchased several times from Duty Free Crystal because of their keen pricing, excellent service and speedy delivery. Buy with confidence from Duty Free Crystal.”

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Posted 3 years ago

“So pleased happy with the service and the price, excellent, arrived safely wrapped with bag’s thoroughly recommend.”

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Posted 3 years ago

“Efficient service, quick delivery, good quality at very reasonable price”

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Posted 3 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews