Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For my previous experiences of using Duty Free crystal I rated those experiences as excellent - for both value and delivery serice. However this one took nearly two months to arrive - the first time that has happened. Since there was no response to my emailed request for information I have no alternative but to rate the review as 'Poor'. The experience means that i shall be more cautious next time. Shame about that.”

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Posted 7 years ago

“Crystal star was delivered intact - but as it was a gift its really a shame I was able to add a message and who it was from. This would really enhance your service. I had difficulty tracking my order and the reference number didn't work until after I had had phoned the Guernsey office by then it had already been delivered. Yes I wold use your service again and really hope you make the gift addition.”

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Posted 7 years ago

“Excellent service, fast delivery - 100% happy customer. I have purchased before and will be ordering from you again next year.”

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Posted 7 years ago

“Very prompt delivery. Beautifully presented in a gift box. I am highly delighted with my purchase and extremely impressed by the service at Duty Free Crystal and would definitely recommend them. Thank you”

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Posted 7 years ago

“I didn't got what I purces”

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Posted 7 years ago

“Good experience”

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Posted 7 years ago

“Very pleased with the service they give, but would be great if you had more stock,”

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Posted 7 years ago

“Always excellent service! Despatched quickly and well packaged!!”

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Posted 7 years ago

“Great service, arrived well packed and just love my crystal.”

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Posted 7 years ago

“Great service, would definitely use again!”

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Posted 7 years ago

“Have purchased on a couple of occasions in the store on visit to area and also online. Always helpful and delivery online very quick. Will always purchase from this site now for any other items that I should buy without hesitation. If its not online then give them a call and they will help you.”

Duty Free Crystal 5 star review on 2nd January 2019

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Posted 7 years ago

“Very fast delivery especially for Christmas period Beautiful item with a discount lovely Would definitely use company again”

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Posted 7 years ago

“always prompt quick service and informed of any delays of products.”

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Posted 7 years ago

“Very happy with my 2nd purchase from Duty Free - even with the Christmas post (and me ordering extremely late), the item was still with me in time for christmas day.”

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Posted 7 years ago

“Great Service! My braclets were delivered on time, duty fees where paid which was a bonus I would definitely use Duty Free Crystal again.”

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Posted 7 years ago

“Ordered Item 15 days before friends birthday but on friends birthday parcel had still not arrived. It took 2-3 weeks before it got delivered. Tracking number was given but was useless as couldn’t track parcel! Emailed customer service on 27/12/18 but up to date 2/1/19 they have not responded.”

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Posted 7 years ago

“Exceptional Friendly Quick service with a fantastic duty free discount”

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Posted 7 years ago

“Fast, efficient service. Will definitely order from them again.”

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Posted 7 years ago

“Great company to buy from”

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Posted 7 years ago

“Excellent prices and service.”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews