Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Amazing website great prices”

Helpful Report

Posted 6 years ago

“Always provide a perfect product and fast delivery. Easy to use website and navigate around and lots of products at great lower than hight street prices.”

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Posted 6 years ago

“The company are absolutely amazing. The items are always perfect and shipped quickly, safely, and securely. I would not hesitate in recommending this company and using them again and again (like I do). Genuinely five star service every time.”

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Posted 6 years ago

“Always helpful and much cheaper than other suppliers. They emailed to say that the item would take a little longer and asked if I was happy with that or wanted a refund. The item arrived with a free gift which was very much appreciated. Excellent customer service.”

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Posted 6 years ago

“Quick and easy ordering. Item arrived on time.”

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Posted 6 years ago

“Genuine Swarovski, but 20% cheaper. Fast excellent service, was even supplied with gift bag.”

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Posted 6 years ago

“Very pleased with the firm,used them many times now never got it wrong yet.”

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Posted 6 years ago

“Will only by from this company now for my crystals. Absolutely amazing service.”

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Posted 6 years ago

“Great service and fast delivery. Everything well packed and secure and even got a free little gift. What more can I ask for! Great shop”

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Posted 6 years ago

“Excellent service. The website is easy to use with great prices. Delivery was fast and the item arrived in great condition, with an extra gift bag to pop it in.”

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Posted 6 years ago

“excellent as usual”

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Posted 6 years ago

“I have been extremely pleased with the excellent service and speed of delivery of numerous pieces during the years I have been ordering from Duty Free Crystal, but have recently been disappointed that after ordering and paying in full for a pre-order Christmas piece in July I have now been advised that it may not be available.”

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Posted 6 years ago

“Excellent service throughout from ordering to receiving, quick fast and efficient.”

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Posted 6 years ago

“Always excellent service and price”

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Posted 6 years ago

“It's a no brainer with 20% discount and ordering from the comfort of home. A good selection always available, easy ordering and quick delivery. On top of that loyalty points on all purchases. If you have a query very helpful people. I can't comment on returns or refunds as I've never had to return an item.”

Helpful Report

Posted 6 years ago

“I have bought several items of jewellery from Duty Free Crystal over the past couple of years. The website is easy to use, there is a very good selection of current merchandise at discounted prices, the ordering process is simple and the goods are delivered efficiently and promptly and well packaged. I have never waited more than three or four days for my orders to arrive. I cannot comment on the returns system as I have never had cause to return any items. I will definitely order from them again in the future and cannot recommend them highly enough.”

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Posted 6 years ago

“Beautiful piece of crystal and the fact it’s 20% cheaper than anywhere else makes it even better. Arrived in a couple of days, excellent communication, will definitely be purchasing my crystals from duty free crystal from now on.”

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Posted 6 years ago

“Excellent quick service”

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Posted 6 years ago

“Bought from this seller many times good service and always cheaper than high street. AA++++++”

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Posted 6 years ago

“The goods arrived in good order and promptly.”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews