Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a still gift wrapped box of jewellery and wasn’t allowed to return it.”

Helpful Report

Posted 6 years ago

“My Christmas tree looks amazing with all my stars and baubles everyone comments how gorgeous it is and Duty free Crystal make them very affordable quick free delivery couldn't get any better XX 😁”

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Posted 6 years ago

“Excellent service. My Halloween Owl arrived very quickly”

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Posted 6 years ago

“Great website. Came across this site a few years ago and they are always far cheaper than the official Swarovski site. I use them each year without fail for the Christmas bauble. Really quick delivery too. Brilliant company.”

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Posted 6 years ago

“Duty free crystal has a wide range of items at a cheaper price than most other places. Shipping is quick, items wrapped perfectly to avoid any damage in transit. My item came with a gift bag which is extremely handy. Only reason for 4 stars is that there I received no update if item was dispatched and no means of following delivery.”

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Posted 6 years ago

“A great start to my daughters collection she will love these especially as her christmas elf Alpha is leaving her the elf as a special gift x”

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Posted 6 years ago

“Being using this company for several years now and have always been helpful with any query and great service and quick shipping. Always recommend this site for my fellow collectors. Looking forward to doing my next purchase with Duty Free Crystal.”

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Posted 6 years ago

“As always, excellent service from Duty Free Crystal. Item arrived very promptly and in perfect condition.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“I have been a customer of Duty Free Crystal for many years and have always been very pleased with the service they’ve provided. Before I buy anything, I always check to make sure I’ve got the best deal and have never found any other retailer to offer such competitive prices for Swarovski, since I started shopping with Duty Free Crystal I do not need to bother with the time consuming searches any more, it’s a win win!”

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Posted 6 years ago

“As per usual great service Well packaged First class delivery”

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Posted 6 years ago

“Really happy with duty free crystal Cheapest Swarovski products anywhere Really fast delivery What more can you ask for”

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Posted 6 years ago

“Excellent customer service and fast delivery. Highly recommended.”

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Posted 6 years ago

“Duty free crystal is great i bought a star wars piece and its fab came very quickly and packed well my husband will love it is great with his other star wars crystal”

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Posted 6 years ago

“Order dealt with quickly as always”

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Posted 6 years ago

“Beautiful crystals,deliver on time, wonderful customers service.”

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Posted 6 years ago

“Fantastic 100% service, i shop here every time for my Swarovski Crystal, much cheaper than anywhere around, very happy customer. Thank you”

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Posted 6 years ago

“Super quick service Happy to use again”

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Posted 6 years ago

“As usual off this sight fantastic quality goods . The sight is easy to use and it’s prompt fast delivery is excellent . Your crystal is well packaged and emails tell you every step of the way we’re your items are .”

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Posted 6 years ago

“Would recomend to everyone service was perfect”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews