Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful pen which arrived perfectly packaged and in super fast time. I chose Duty Free Crystal because of the fabulous price and I was not disappointed!!! I will definitely be back for more fantastic bargains, thank you!!”

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Posted 6 years ago

“Really helpful and amazing prices”

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Posted 6 years ago

“i have been buying my crystals for several years and they are totally reliable. i recently bought kris bear-heart balloons which was damaged, i returned it and they replaced the item and also refunded the postage. my only criticism is when you go to pay for the goods in your basket it gets very complicated,when i try to use the points, or add voucher code.”

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Posted 6 years ago

“Very quick delivery, all good. Thanks”

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Posted 6 years ago

“So pleased I found this website Duty Free Crystal are excellent value, customer service is very good and free postage as well.”

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Posted 6 years ago

“Very quick delivery. The personalised note inside the package was lovely. Will purchase from duty free crystal again”

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Posted 6 years ago

“Not ordered baby picco not had baby picco”

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Posted 6 years ago

“Great service ,lovely products and lovely personal touches that show they care about the customer. Great prices too .”

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Posted 6 years ago

“I recently purchased the Limited Edition 2019 Snow White for my fiancé, this is the third piece I’ve ordered through Duty Free Crystal and I would not buy from anywhere else, great prices, great service, happy customer and most importantly happy fiancé, thank you!”

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Posted 6 years ago

“I am happy with some of my purchases from duty free crystal but I’m disappointed that I’ve not had any word from the company about a query I had regarding how to return an item I had bought by mistake I phoned & sent email have not had a reply for this reason I will not be using this company again”

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Posted 6 years ago

“DFC Website is crystal clear easy to use, service and delivery impeccable and so much joy is brought to my partners face every time I buy something beautiful”

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Posted 6 years ago

“Ordered Christmas decorations as presents and was delighted when they arrived within a few days of ordering. Packaged in Swarovski boxes and gift bag included. Very happy with products and price and have already recommended Duty”

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Posted 6 years ago

“Amazing products as always and great prices.”

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Posted 6 years ago

“Beautiful item. Packaged well and super fast delivery Thank you”

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Posted 6 years ago

“Great products,great service,fast delivery”

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Posted 6 years ago

“The best service that I have received. The article arrived on time and very well wrapped. I will always buy my Swarovski Crystal from Guernsey. The service is second to none. Many thanks Duty Free Crystal.christine”

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Posted 6 years ago

“quick delivery, very well packed, customer relations very polite, knowledgeable, would always buy from Duty Free Crystal, for my Swarovski crystal. well done.regards Mary kerrison.”

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Posted 6 years ago

“I am a repeat customer as they are always polite, helpful, and always arrives in excellent condition and normally sent Special delivery so arrives next day.”

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Posted 6 years ago

“Beautiful but had to return as been given a duplicate for my birthday”

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Posted 6 years ago

“Excellent customer service, beautiful Crystal's, superfast delivery”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews