Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products Speed delivery Nice packaging ❤️”

Helpful Report

Posted 6 years ago

“A very friendly, helpful and efficient staff who are quick to respond to questions about products and provide an excellent service. Items are despatched well packaged and by first class signed for special delivery free of charge. If any piece of Swarovski is not available for immediate despatch, the staff, Paula, Matt and the rest of the Team will keep you up to date on the progress of the item. I have had excellent service from Duty Free Crystal for many years”

Helpful Report

Posted 6 years ago

“I love the fact we can buy Swarovski items cheaper than anywhere else meaning I can buy more :-) been shopping with duty free crystal for many years since finding them online & not looked back. Great products with free delivery. Items arrive well packed & quickly (who can ask for more) never needed to return an item as always 100% satisfied.”

Helpful Report

Posted 6 years ago

“Excellent piece to go with the rest of collection. once again fast and excellent service from staff and postal services.”

Helpful Report

Posted 6 years ago

“Fantastic service as always and fast delivery. Great prices and cannot recommend highly enough.”

Helpful Report

Posted 6 years ago

“Quick and efficient. I ordered the crystal on the Tuesday and it arrived well packed on the Friday”

Helpful Report

Posted 6 years ago

“Great service and always well packed, love my Swarovski stars”

Helpful Report

Posted 6 years ago

“Duty Free Crystal are really good. Their service is brilliant, very fast and well packaged product. Their website is very easy to use and they keep you informed of progress of your order every step of the way. Great Service, Very Happy Vernon”

Helpful Report

Posted 6 years ago

“I love this store, for the past few years I have used them to buy the Christmas stars for my grandchildren. They are really good value and the delivery time is very quick. I cannot fault Duty Free Crystal everything about shopping with them is brilliant.”

Helpful Report

Posted 6 years ago

“fab company to deal with , great savings”

Helpful Report

Posted 6 years ago

“Great products and gantastic prices very quick delivery. Helpful staff every time”

Helpful Report

Posted 6 years ago

“Very quick delivery - everything as described. Perfect.”

Helpful Report

Posted 6 years ago

“My order was delivered really quickly and beautifully packaged. Plus this was the best price I found anywhere for the ornament I wanted. I am 100% happy and will definitely shop here in future .”

Helpful Report

Posted 6 years ago

“Fast delivery and extremely helpful Facebook Customer Service - I was sort of scared and sceptic because I didn't order expensive jewellery online but... I definitely treated myself with this one :D Couldn't be more pleased! Shining, very well secured in a package and just simply charming!”

Helpful Report

Posted 6 years ago

“Excellent service. Goods came on time and well wrapped. Even a personal thank you note was enclosed! Will order all my Swarovski from them- cheaper and saves me hunting for my special pieces”

Helpful Report

Posted 6 years ago

“Very quick delivery highly recommended”

Helpful Report

Posted 6 years ago

“Very pleased with my purchases from Duty Free Crystal which arrived very promptly and will certainly be using for future purchases.”

Helpful Report

Posted 6 years ago

“Delivered next day fabulous service very impressed”

Helpful Report

Posted 6 years ago

“Excellent service product arrived a couple of days after ordering with great savings on RRP”

Helpful Report

Posted 6 years ago

“Arrived well packaged and in good time; exactly as specified and the cheapest price I could find therefore I am a very happy customer!”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews