Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price & fast delivery. Will buy again.”

Helpful Report

Posted 6 years ago

“The item we wanted was in stock, the website was easy to use with a simple check out process. Delivery was very quick and the item arrived with an extra little gift bag to pop it in. Excellent service”

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Posted 6 years ago

“I purchase 2 every year for relatives! Crystal is always good!! It may be petty, but there was only one gift bag which had been folded to fit in the box...... I would use 2 smaller bags as they always enhance the gift! Print delivery. Thank you!”

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Posted 6 years ago

“Item nicely packaged and very quickly received. Would definitely recommend.”

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Posted 6 years ago

“Fantastic service, Great Product, safe reliable and secure.”

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Posted 6 years ago

“This is my 2nd purchase within 1 year with Duty Free Crystal and I am extremely happy with my purchase and the delivery time. Will most certainly return again for my next bargain.”

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Posted 6 years ago

“I have been ordering my Swarovski from Duty Free Crystal for a number of years. I have always received brilliant service. Always amazes me I can order today and it arrives the next day. On the rare occasion a piece was damaged it was returned and a new one dispatched quickly. I would recommend this shop to any Swarovski lover.”

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Posted 6 years ago

“My latest parcel (but certainly not my last) arrived within 2 days - swift service as usual - thank you very much. Regards Marilyn”

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Posted 6 years ago

“The perfect purchase. I can highly recommend duty free crystal. I would definitely order from them again”

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Posted 6 years ago

“I have now been using Duty Free Crystal for over 2 years, and all new pieces I will buy directly with them and use them for all my Swarovski needs unless the piece is retired. The service from the team via messenger and with delivery is amazing. Always there to help and I had one arrive damaged which they put right immediately. This is why I will be a continued customer forever.”

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Posted 6 years ago

“Lovely people who work for this company. Order a few things and recommended them to other family members. Delivery is fast and I even got a small gift 🎁 for my custom.”

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Posted 6 years ago

“I am very pleased with my purchase, will buy again.”

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Posted 6 years ago

“Ordered, paid for, delivered on time. What more do you need ? Not the first time I have used this company - Very efficient and reliable. Highly recommended”

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Posted 6 years ago

“A fabulous piece to add to my Christmas collection. Even though the product was not instore on the date I was advised it would be, I was still disappointed to have to wait for it.”

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Posted 6 years ago

“Not only was the delivery swift the handwritten note welcoming my business was exceptional and I feel this company genuinely cares about great customer service Tremendous price that cannot be beaten elsewhere also.”

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Posted 6 years ago

“Quick and easy to order, received a fast delivery that was securely packaged with a gift bag included. Beautiful Crystal at a fantastic price.”

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Posted 6 years ago

“Arrived quickly and was a great price thanks.”

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Posted 6 years ago

“Earrings gorgeous and service great very pleased customer”

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Posted 6 years ago

“Great service - prompt and efficient and enjoyed the saving”

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Posted 6 years ago

“Excellent quality, price and delivery. Will make a lovely Christmas present, use this website every year for gifts. 5/5!”

Helpful Report

Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews