Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have bought Swarovski items from Duty Free Crystal on many occasions now, and we will always recommend them as they provide an excellent service at great value. This year, we purchased an Italian Glass Display Cabinet from Fiam Italia to display our crsytal properly and we will use the Swarovski gloves to ensure that the items are handled properly and kept clean when putting them on display.”

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Posted 5 years ago

“Amazing service and brilliant prices. Always arrives well packed, in perfect condition, and delivered to your door for free!! What’s not to love!”

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Posted 5 years ago

“Great service - safe and quick delivery - many thanks”

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Posted 5 years ago

“Great prices, delivered quickly and well packaged.”

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Posted 5 years ago

“Excellent product, great price and fast shipping. Payment by Paypal consistently failed; not password related. One star lost as no response (to date) from sales to my email highlighting the issue.”

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Posted 5 years ago

“Arrived very fast”

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Posted 5 years ago

“I buy all of my Swarovski from duty free crystal - I am delighted with service - always on time - I never had any issues and everything arrives with gift wrap - it’s great to have such a reliable service”

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Posted 5 years ago

“Very happy with my purchase, prompt delivery at a very competitive price.”

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Posted 5 years ago

“Very beautiful, well packaged for safe delivery, a present for a family member xx”

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Posted 5 years ago

“Thank for a quick response and parcel came quickly, love my tree decoration”

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Posted 5 years ago

“Would not hesitate to recommend. Have placed three separate orders and each one was promptly despatched, arriving within 2-3 days of order being placed. Had to contact store to established when new stock of a particular item would be in - received a reply within 1 hr and notified when item back in stock. Cannot fault the service received.”

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Posted 5 years ago

“very pleased with my purchaser. Had been a little worried about damage in transit, but excellent safe packaging.”

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Posted 5 years ago

“A very good experience!! Easy to use web page, good prices, quick delivery. Only problem is that they didn't have enough stock as would have bought other pieces”

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Posted 5 years ago

“Hi. I was originally sent the wrong product in error. Following a chat via messenger, Duty Free Crystal not only committed to send the right product out as a replacement but said I could keep the original delivery. If the replacement does arrive as promised that is great Customer Service..”

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Posted 5 years ago

“Very well packed for safety delivery good from start to finish will be buying from you again.thank you.”

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Posted 5 years ago

“Loved them, very quick delivery”

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Posted 5 years ago

“Fast delivery well packed excellent service”

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Posted 5 years ago

“Good price and service, arrived promptly and was packaged well”

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Posted 5 years ago

“First class Service”

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Posted 5 years ago

“Duty Free crystal has always been a fast reliable service and this year has been no different. Many thanks.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews