Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a real pleasure doing business with Duty Free Crystal from the extremely helpful young lady with whom I had a telephone conversation to the arrival of the beautiful Swarovski Tiger the following day. If ever I am looking for anything in the crystal line again they will definitely be my first port of call.”

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Posted 9 years ago

“Typical Swarovski quality with great service and price”

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Posted 9 years ago

“Order process was easy. Excellent value for mony. Fast delivery”

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Posted 9 years ago

“AN original and authentic item, very reasonably priced with superfast delivery. 100% recommended”

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Posted 9 years ago

“Terrible customer service, received smashed item, owner had her daughter give me abuse and accuse me of damaging item myself, wanted me to post items back at my expense and wait for them to refund me, have opened a dispute with my credit card who are going to get funds back for me luckily. Be careful what you order as they don't like to return items”

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Posted 9 years ago

We have suggested the customer returns the items to us and upon receipt replacements and carriage reimbursement actioned. We cannot assist further until these good are recieved our end

Posted 9 years ago

“First class service.”

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Posted 9 years ago

“Always buy from Duty Free Crystal excellent costumer service & great savings Highly recommend”

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Posted 9 years ago

“Always the best prices , service second to none . Just wish I had more money to spend with them ????”

Duty Free Crystal 5 star review on 17th December 2016

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Posted 9 years ago

“Item arrived within the time supplied by your messenger service. I have never been disappointed with the service. Thank you.”

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Posted 9 years ago

“It was very well packaged and perfect as it was a present for someone special. Thank you”

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Posted 9 years ago

“Very happy as always with my piece of Crystal Thank you Maureen”

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Posted 9 years ago

“Proper pleased with purchase of product. . . Thank You.”

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Posted 9 years ago

“Nice item, slightly smaller than I thought - but that was my fault. Well packaged and arrived safely and on time - Thank you”

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Posted 9 years ago

“As all ways very pleased with the speed of the delivery and the helpful staff.”

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Posted 9 years ago

“Very good service and great prices”

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Posted 9 years ago

“EXCELLENT QUALITY THATS WHY I ALWAYS BUY FROM YOU ,Thank you ,Have a lovely Christmas”

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Posted 9 years ago

“I love my Swarovski and my Kris bear is no exception - really pleased with it and with the service from Duty Free Crystal.”

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Posted 9 years ago

“Arrived on time. Excellent bracelet and really shines only problem was the box was a bit battered.”

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Posted 9 years ago

“The item arrived promptly and well packaged. Well informed when parcel was being processed and dispatched.”

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Posted 9 years ago

“Lovely product, excellent customer service and quick delivery, would definitely recommend.”

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Posted 9 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews