DX Reviews

“ This is the worst courier in the UK, rude driver arguing about me having to accept damaged parcels, which I refused to do, had a hissy fit and threw the parcels back in the van. 70% or more of the parcels are damaged on delivery. Now the driver pretends he has tried to delivery stating no one to accept delivery, we have video camera images showing no attempt made their customer service is hard to reach and do not respond. ”

“ Text arrived stating delivery was 8am till 6pm. ”

“ Now today morning (4th of June) they say the delivery was attempted at 5:50 am in the morning - First of all that is wrong because I was still at the house, and second deliver during unsocial hours. ”

“ Then I've not even mentioned how disgraceful they handle any customer returns that you may have. ”

“ We watch excitedly as we see him nearing our town, then he goes away slightly and then returns to our town, even to the next road that runs parallel to ours before disappearing off the face of the map! DX, do your drivers wear glass slippers and their vehicles turn into pumpkins at 18:00hrs? No explanation, no phone call to say sorry we cant get to you today, NOTHING! No one to speak to on the phone or online. ”

“ Now in the process of trying to get a refund from the retailer. ”

“ Delivery due today. Waited in all day. No delivery. No communication. Having read all the reviews I have no realistic hope of receiving the item. Will contact the seller for cancellation and refund. Sellers….do not use this courier. ”

“ Thanks to him signing in my name I am going to struggle to get a refund for this item. ”

“ This is the worst delivery company by far Rude no customer service Expects you to wait in all day Don’t use them stay away if you can ”

“ Great service provided by Frankie and Neil ”

“ Rang to make arrangements for a parcel to be returned arrived when they said they would a lovely lady took the box from us gave me the paperwork I needed for proof could not fault this service. ”