DX Reviews

“ Next day the driver shows up and explain that self employed drivers are paid a very low price so they don`t come for 1 parcel to a village and make up lie to the office. ”

“ Lazy driver did not bother to attempt delivery. He claimed my address was wrong (it was not!) and came nowhere near on the tracker all day. I lost a day of earnings AND the dining table from Homebase that I bought in the sale. It is now out of stock and I can’t afford a full price table. Absolute liars and scammers. AVOID. ”

“ They discourage using the royal mail special delivery though it is only half the price of what DX is charging. ”

“ Had delivery which was earlier than expected, however the cardboard boxes were damaged one especially was damaged as opened at one end. On inspection of the metal plates for a garden raised bed that many of the panels has scratches on the panels. ”

“ Waited in all day for the promised delivery, only to get a note saying they couldn't deliver it and had put a card through door to arrange delivery. This was a blatant lie as we were in all day, in the room next to the door and we never received a card. Probably the most useless delivery company ever (and there is stiff competition!). Avoid buying anything from companies that use these idiots for delivery. ”

“ I cannot explain how incompetent this business is. Lost by bag for 6 days. Kept claiming the shipping agency. I presume BA use them as they are cheap. Sadly I had no choice, but I won’t use BA again either. Lost then item, shipped the item to the wrong place. Then delivered on the wrong day. Said would delivery on Thursday, then delivered on Wednesday. ”

“ AVOID dreadful company. Two delivery dates given but no delivery. Lost my item apparently, how they managed to lose something 900x600x20mm I don't know. Luckily I bought via Amazon so got a refund. AVOID ”

“ In the end I had no option but to cancel my order and get a refund. ”

“ ‘What went wrong’? You never delivered the parcel , I paid extra for next day delivery! A week later! I called the company I. Brought the item off to get a refund & get in touch with you, had zero communication with you as impossible to get hold off . If I see you are the parcel force again behind my online purchasing I will cancel and not bother ”

“ Great service provided by Frankie and Neil ”

“ Rang to make arrangements for a parcel to be returned arrived when they said they would a lovely lady took the box from us gave me the paperwork I needed for proof could not fault this service. ”

“ Absolutely brilliant service and courier was lovely. Made sure he called so he knew exactly where I lived to ensure delivery. Brilliant thank you ”