DX Reviews

“ I spent the whole afternoon watching out of the window and our Ring camera also shows that no delivery was attempted. ”

“ Says attempted delivery, failed, calling card left. My cctv and ring doorbell show driver did not attend the address, there is no calling card, and I have been sat right by the front door. DX do not answer phone or reply to amazon customer service. ”

“ This is the third delivery from CROCUS Plants, and at least the box wasn't as dreadfully damaged as the others. ”

“ Then I've not even mentioned how disgraceful they handle any customer returns that you may have. ”

“ We watch excitedly as we see him nearing our town, then he goes away slightly and then returns to our town, even to the next road that runs parallel to ours before disappearing off the face of the map! DX, do your drivers wear glass slippers and their vehicles turn into pumpkins at 18:00hrs? No explanation, no phone call to say sorry we cant get to you today, NOTHING! No one to speak to on the phone or online. ”

“ Contacted Angling Direct and requested a full refund under Consumer Rights Act 2015 - contract is with the supplier and not the Courier, supplier has to prove delivery or is in breach of contract. ”

“ Now in the process of trying to get a refund from the retailer. ”

“ Delivery due today. Waited in all day. No delivery. No communication. Having read all the reviews I have no realistic hope of receiving the item. Will contact the seller for cancellation and refund. Sellers….do not use this courier. ”

“ This is the worst delivery company by far Rude no customer service Expects you to wait in all day Don’t use them stay away if you can ”

“ Great service provided by Frankie and Neil ”

“ Rang to make arrangements for a parcel to be returned arrived when they said they would a lovely lady took the box from us gave me the paperwork I needed for proof could not fault this service. ”