DX Reviews

“ Next day the driver shows up and explain that self employed drivers are paid a very low price so they don`t come for 1 parcel to a village and make up lie to the office. ”

“ Lazy driver did not bother to attempt delivery. He claimed my address was wrong (it was not!) and came nowhere near on the tracker all day. I lost a day of earnings AND the dining table from Homebase that I bought in the sale. It is now out of stock and I can’t afford a full price table. Absolute liars and scammers. AVOID. ”

“ They discourage using the royal mail special delivery though it is only half the price of what DX is charging. ”

“ Absolutely useless. Unfortunately a company I order from quite a lot uses this joke company. Had a few deliveries and every time it’s been bad service. Either not following special instructions or saying they couldn’t make the delivery because no one was home even though I was sat waiting all day for my delivery. I would advise against using these. Good job I really like the company I order from or I would be looking elsewhere ”

“ Horribly unreliable company. Not sure why John Lewis are using them. My delivery has been with them for more than a week and they do not deliver nor do they contact me, nor can I cancel my order as the delivery has left John Lewis. Really bad company. ”

“ Waited in for parcel delivery called them at 5 to see if it’s going to be delivered to be told it’s been sent back because of damage at 10am this morning Nobody let us know they have email and telephone number so there’s no excuses 9 hours wasted ”

“ AVOID dreadful company. Two delivery dates given but no delivery. Lost my item apparently, how they managed to lose something 900x600x20mm I don't know. Luckily I bought via Amazon so got a refund. AVOID ”

“ In the end I had no option but to cancel my order and get a refund. ”

“ ‘What went wrong’? You never delivered the parcel , I paid extra for next day delivery! A week later! I called the company I. Brought the item off to get a refund & get in touch with you, had zero communication with you as impossible to get hold off . If I see you are the parcel force again behind my online purchasing I will cancel and not bother ”

“ Great service provided by Frankie and Neil ”

“ Rang to make arrangements for a parcel to be returned arrived when they said they would a lovely lady took the box from us gave me the paperwork I needed for proof could not fault this service. ”

“ Absolutely brilliant service and courier was lovely. Made sure he called so he knew exactly where I lived to ensure delivery. Brilliant thank you ”