DX Reviews

“ Next day the driver shows up and explain that self employed drivers are paid a very low price so they don`t come for 1 parcel to a village and make up lie to the office. ”

“ Lazy driver did not bother to attempt delivery. He claimed my address was wrong (it was not!) and came nowhere near on the tracker all day. I lost a day of earnings AND the dining table from Homebase that I bought in the sale. It is now out of stock and I can’t afford a full price table. Absolute liars and scammers. AVOID. ”

“ They discourage using the royal mail special delivery though it is only half the price of what DX is charging. ”

“ Had an item at the Bridgend depot for next day delivery on Tue 9th Dec. Come Fri was assured an extra driver was on on Sat and it's on its way. Mon, (today) still nothing spoke to Supervisor, Sandina, very nice. Who would look into it. Still waiting. DX just don't care. Took time off work to be here, it's a joke ”

“ On the tracking page it shows that they have the package, and they send delivery dates that you have to confirm. ”

“ Rubbish As with all the other reviews, paid for next day delivery on Tue 9th, still waiting, always showing out for delivery but never arrives. No one answers the phone. Wish the companies we purchase their goods from would tell us before hand who is delivering it. ”

“ First order was not even delivered to correct address but I cannot claim a refund because company I ordered from think I signed for it - I have incurred a financial loss from this. ”

“ Well after reading these reviews I’m not surprised my parcel haven’t turned up a week of waiting losing money from work to wait for this parcel customer services are absolutely shocking keeps telling me it’s out for delivery I’ve emailed my actual company I ordered from and getting a refund and will order else where will never use this company again I I find out any company I ordered off uses this company I’ll b cancelling the order straight away absolutely shocking ”

“ Terrible company live plants delayed at depot for 6 days dead on arrival ..DX customer live chat useless said ask seller for refund even though it was their fault ”

“ Great service provided by Frankie and Neil ”

“ Rang to make arrangements for a parcel to be returned arrived when they said they would a lovely lady took the box from us gave me the paperwork I needed for proof could not fault this service. ”

“ Absolutely brilliant service and courier was lovely. Made sure he called so he knew exactly where I lived to ensure delivery. Brilliant thank you ”