DYL Reviews

Name: DYL
Address: 4551 Glencoe Ave #155, Marina del Rey
Rating: 4.68

4.7 Rating 328 Reviews

94 %

of reviewers recommend DYL

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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DYL has given us a great tool to optimize our productivity, be on the same page and make our contact management seamless.”

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Posted 6 years ago

“Dyl has been a game-changer for us. From lead management, capability and efficacy. Give Matt a call - He will take good care of you.”

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Posted 6 years ago

“The DYL VoIP software is the best. It literally combines multiple electronics and streamlines my business in a way that makes my life simple. I am able to see measurable results in my business. I love that all the calls are recorded which is a great training tool. The text feature works great in this day in age. You cannot truly comprehend the way it actually helps your business until you use the software. Then you're going to wonder how you operated your business prior to DYL. ~Michelle - TX Insurance Agent”

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Posted 6 years ago

“To say that DYL has had a major impact in my business is an understatement. Our team has never been able to find the one stop shop solution in a VOIP,CRM, LEAD MANAGER until we implemented the DYL solution. Reporting is a HUGE part of big data in our organization which enables us to key in on the strengths of our marketing programs efficiently. Being able to coach our staff on best call practices by the recording feature allows us to deliver BEST in class sales and service to our over 12,000 clients. The sound quality, uptime reliability of the network gives my IT infrastructure the confidence to stack more & more users on the network with no issues. The feature set that this powerhouse can deliver is the best in class. Our employees love the simple & easy to read interface along with the ability to see the entire enterprise in one view is fantastic. If you are considering DYL as your new system I would HIGHLY recommend getting on a demo. You will not be disappointed.”

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Posted 6 years ago

“DYL has a great team that are always are a great help. I have been with them for almost 3-yrs now. It is a great platform.”

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Posted 6 years ago

“The software platform is some of the best in the industry !”

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Posted 6 years ago

“Utilizing DYL in a sales environment we are able to really focus on the tracking of sales leads through the workflow system.”

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Posted 6 years ago

“Dyl has helped us measure the controllables: number of outbound calls being made, talk time and lead sources. When Workflows was introduced in 2018, it really helped us put our lead follow up on auto pilot.”

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Posted 6 years ago

“Switching to DYL from an old fashioned landline provider was the best move I made from a systems perspective. The difference is night and day. We are able to track our businesses outbound and inbound call activity, recall recorded conversations when issues arise, and thoroughly document notes about each call on the system. The lead integration saved us money on third-party lead management platforms and has been very easy to use for all of my employees. We love the system and we have installed DYL at all of our locations, which makes transferring calls between locations a breeze. Check them out!”

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Posted 6 years ago

“DYL is the 3rd VoIP I've been with since I started my Insurance Agency, and nothing compares to DYL! It's allow me to hold my staff accountable to their tasks... It's like it was designed with my business in mind. It gives me coaching opportunities and hard numbers not to mention the basics dialer, text and email. I'm able to keep one step ahead of the competition with real time email/call appointments from web venders... DYL customer service is second to none, I've been on board 3 years now and wouldn't change due to the great customer service alone! Dave P. Kansas City, Mo”

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Posted 6 years ago

“I think DYL Is the best office system there is, Is a second to none simple as that. Yes, by just listen to every phone call we received, we gotten improved bit time our customer service retention and more. way to go DYL”

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Posted 6 years ago

“We have increased our customer service level by 10pts. My staff has done this with the texting function, recordings, and calendaring.”

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Posted 6 years ago

“We use DYL to help manage our sales and leads. We also have found that it is valuable to manage current customer relationship. The link to ECMS is great as it saves time and allows us to know the customer right away and have their account up right away. The text functionality is valuable since more and more customer prefer to communicate that way. We use the mobile app so that we are always contacting our customer from our office number even on the go.”

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Posted 6 years ago

“Used properly the DYL system not only makes LSp's more efficient but saves the agency money! No need for a separate lead management system like Blitz...you can manage all your leads within DYL..That alone saves $30-$40 an LSP per month. DYL + Eagent is really all you need!”

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Posted 6 years ago

“DYL is an integral part of what we do. After all, this is a phone-sales business. We need a good technology partner when it comes to connecting with prospects and customers. DYL has been there for us since 2015. I like the listen feature, the phone forwarding, the campaign-dialer, call-reports via email daily, weekly, and monthly. We've made National Conference once and honor ring 3 times since we joined and DYL has been a good partner.”

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Posted 6 years ago

“The efficiency with servicing our customers has improved dramatically since starting with DYL”

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Posted 6 years ago

“Having the peace of mind that we can rely on our VOIP system not only for calls and call recording but also to connect with our customers thru voice or text is of great value. Also very important is having a great customer service team behind it. DYL I have personally recommended almost a dozen people and all of them are really grateful for the recommendation. Congratulations DYL, keep up the good work. Thank you. Cesar C.”

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Posted 6 years ago

“Their systems allow us to be productive and proactive, which is priceless.”

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Posted 6 years ago

“DYL has been a blessing to our agency. I always hear about VIOP carriers going down for periods of time. I don't recall DYL ever going off line. Text feature rocks....and main thing is Matt is always very responsive when I have a question or concern! Go with the best..DYL!”

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Posted 6 years ago

“I love the reporting feature. Just a click or 2 away from knowing how m any in/outbound calls have been taken/made”

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Posted 6 years ago

DYL is rated 4.7 based on 328 reviews