E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i happy with ur service as i got offered a pay montly sim card and they sent me a pay as u go one and when i rung 789 2 sort it out the said i got declined so why say in the begging i could have one”

Helpful Report

(BlackBerry Classic Black) - Posted 11 years ago

Hi Gemma, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. When an order is placed, it’s not possible for us to tell beforehand if the credit check will pass. I’d be happy to call you to answer any questions you might have. Kind Regards Clare

Posted 11 years ago

“Hi , I got my handset but still waiting for same card , when i get same and start phoning then i will be able to say sothing. Thanks”

Helpful Report

(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 11 years ago

“Hi I bay the phone online and the email I have back is come 27.71and now I have the letter is 38.00 can you sorting out that for me pls”

Helpful Report

(Samsung Galaxy S3 Neo White) - Posted 11 years ago

“I order two phone with the plan online offer from money supermarket.com The offer was 250 minute,unlimited text and 500 MB data with £7.50 per months from talk-mobile after cash back it will be £0.99 per months. I received pack with Nokia 105 phone and two Sims card of talk-mobile from you. I received my account no. from talk-mobile and when I registered with them online they inform me that the plan is £10.00 pm and 250 minutes,5000 texts and only 250 MB data which is not correct as per the order which I made and the offer you made online. Kindly rectify or cancel the order. Please investigate the mistake and reply me with details. Do not ignore my request. Take this as a serious complaints. Thanks M.Kurani reply me by email or ring me on 07500893629.”

Helpful Report

(Nokia 105 Blue) - Posted 11 years ago

Hi Mukesh, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you and discuss this further. Your first month's bill is always slightly higher as it is pro-rata, you will find that your next month's bill will reflect the agreed tariff. Kind Regards Clare E2save support team

Posted 11 years ago

“Great deal on my Sony Z3. Really helpful and friendly staff in their sales team. Delivered exactly when they say they would - they sent a 1 he window and we're spot on. Overall a pleasure to do business with.”

Helpful Report

(Sony Xperia Z3 Black) - Posted 11 years ago

“This is my second time with e2save. The website method to select a new phone and contract was very easy. Delivery was quick and I was kept well informed of progress. I have opted for cashback. Last time, as long as you follow the strict rules it all went perfectly so I have no worries about it this time. Website logon area and welcome pack all very self explanatory.”

Helpful Report

(Samsung Galaxy S3 Neo Black) - Posted 11 years ago

“I received my phone in record time and I am pleased with the phone itself, however I have never once had a signal since I received it, I have been in contact with the service provider ( talk mobile ) and they have told me there is a problem that will be resolved very soon, that was yesterday morning, lovely phone but no good to me if I can't get a signal, NOT HAPPY”

Helpful Report

(Microsoft Lumia 435 Orange) - Posted 11 years ago

“Great service, professional team, customer assistant did grant job in advising and answering all my questions. It took few minutes to get deal I wanted! Thank you E2Save Team:) I'm one really happy customer and I recommend to anyone who's looking for any mobile phone deal!”

Helpful Report

(Sony Xperia Z3 Black) - Posted 11 years ago

“Phone came within two days it as been 8 days no sign of laptop no communication from e2save”

Helpful Report

(Nokia 105 Black) - Posted 11 years ago

Hi Ken, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. I'm sorry that you did not receive any contact from us to advise of the delay in delivering your free gift. I can see that your gift has now been delivered, if you have any further issues please don’t hesitate to contact us. Kind Regards Clare E2save support team

Posted 11 years ago

“great quick service”

Helpful Report

(HTC Desire 620 Grey) - Posted 11 years ago

“I ordered via quidco link to get cashback on purchase, 3 months later cashback £27 has been declined. Ordered phone for my wife from carphone warehouse at same time - cashback £65 came through okay. Next time, where will I shop given that prices and deals are pretty much the same ?”

Helpful Report

(Samsung Galaxy Alpha Blue) - Posted 11 years ago

Hi John, Thank you for your review. I tried to call you today but unfortunately you were unable to take my call. As the cash back offer came from Quidco then I would advise contacting them regarding this. Kind Regards Clare E2save support team

Posted 11 years ago

“I have set up a 2 year contact , received my new SIM and phone BUT I am still waiting for my ID reference. As i dont have my ID order reference I can't log in online and set up my account with cash back procedure. Very Slow, please send my details asap, its been a week since I ordered my new deal.”

Helpful Report

(Nokia Lumia 635 Black) - Posted 11 years ago

Hi Naveed, Thank you for your review and thank you for taking my call today. I’m glad I was able resolve your issue and I can confirm an email confirmation has now been sent to the confirmed email address. You can find all necessary information regarding claiming your cash back on your online account. Kind Regards Clare E2save support team

Posted 11 years ago

“Phone arrived at the time stated, all complete. Thank you. The only issue is the cash back redemption as it takes months and looks like it will be a pain to deal with. Hopefully I will be proved wrong!”

Helpful Report

(Apple IPhone 5c 8GB Blue Refurbished) - Posted 11 years ago

“Excellent service, good price”

Helpful Report

(Apple IPhone 4s 8GB White) - Posted 11 years ago

“I have nor complaints E2save kept in touch with me via e-mail until my order was delivered.”

Helpful Report

(LG L20 Black) - Posted 11 years ago

“Great service,i bought a new phone for my Fiancée and she is thrilled with it,however i returned the first sim i bought as was bought by mistake and im still waiting for the 02 sim i ordered to replace it,as it hasn't come yet.”

Helpful Report

(Sony Xperia Z3 Compact White) - Posted 11 years ago

“Excellent service from ordering to delivery.”

Helpful Report

(Nokia Lumia 635 Black) - Posted 11 years ago

“Great deal on iPhone 6+ but first salesman told me 3 to 5 days delivery but next one I spoke to said he was wrong and it's next day delivery ( they nearly lost my custom ) the phones were delivered dpd I think and instead of having to wait around all day they have a delivery tracking system which has a Google map location of where the driver is brilliant!”

Helpful Report

(Apple IPhone 6 Plus 64GB Gold) - Posted 11 years ago

“Have used E2save many times, always great deals”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 11 years ago

“Good and effective customer relationship, I will not hesitate to repeat my custom in the nearest future.”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews