E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery”

Helpful Report

(Nokia 105 Black) - Posted 11 years ago

“Had a very bad experience with porting a number. not sure about customer service.”

Helpful Report

(Nokia 105 Blue) - Posted 11 years ago

Hi Behnoush, Thank you for your review and thank you for taking my call. I’m glad I was able to help you today, Justine will continue to monitor the disconnection and will contact you with your PAC as soon as it is received. Kind Regards Clare E2save support team

Posted 11 years ago

“Still have not received the item and its been one week and the delivery service is the worst. Never shopping hear again”

Helpful Report

(Nokia 105 Blue) - Posted 11 years ago

Hi Shehzada, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and discuss this further. I can confirm your order was delivered on March 9th. Please enter your tracking information on the DPD website for more information. I look forward to hearing from you. Kind Regards Clare E2save support team

Posted 11 years ago

“The recent mobile I have obtained through E2save is the second I have acquired from you over two years. I am happy to say both experiences have been pleasant; the delivery on time; and your staff very helpful.”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 11 years ago

“Fantastic services very efficient. 1st choice from now non. Cheers”

Helpful Report

(Apple IPhone 4s 8GB Black) - Posted 11 years ago

“Quick efficient service as usual with very quick delivery and great price.”

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(Samsung Galaxy S3 Neo White) - Posted 11 years ago

“Thanks to e2save I ve got best deal I'm customer last 7 years Best and fast services”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 11 years ago

“I am very pleased with the service I received from esave the all round experience was great more places should be like this one i will use again and recommend to others”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 11 years ago

“Short one, was happy with the speed the phone was despatched to me but since ordering the phone I could have got a cheaper deal if I'd gone to car phone warehouse (£5 cheaper a month) for the exact same phone on the exact same tariff.”

Helpful Report

(Apple IPhone 6 64GB Space Grey) - Posted 11 years ago

“After reading some bad reviews the a cat back system i was a little nervous of buying from e2save however i have to say my experience was very fast efficient and made a great same for me on my monthly contract with ee i can recommend this service to anybody and i'm very happy with the process and i am the service i received”

Helpful Report

(Sony Xperia Z3 Black) - Posted 11 years ago

“Very good for the money”

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(Nokia 105 Blue) - Posted 11 years ago

“The communication was very good. I was informed very frequently with the latest updates. Delivery was very fast and efficient.”

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(Nokia Lumia 630 Orange) - Posted 11 years ago

“Phone very good , delivery excellent got the phone next day, very pleased with the service”

Helpful Report

(Nokia Lumia 530 Black) - Posted 11 years ago

“I bought a reconditioned phone for my granddaughter it came with no sim. I got a sim from the vodaphone shop but cannot register it so the phone is useless do not buy. I need cancel the contract”

Helpful Report

(Apple IPhone 5c 8GB White Refurbished) - Posted 11 years ago

Hi Patricia, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and discuss this further. I'm sorry that you experienced such difficulty with your order. I have checked the delivery information and a sim card was sent with your handset. They are packaged separately from the phone, in a small plastic envelope. I can see that you have now returned your order and I hope that at some point in the future we have the opportunity to provide you with a service that is more representative of our company and its values. I look forward to hearing from you. Kind Regards Clare E2save support team

Posted 11 years ago

“no comments”

Helpful Report

(LG L20 Black) - Posted 11 years ago

“Great site great service great product :)”

Helpful Report

(Apple IPhone 6 16GB Gold) - Posted 11 years ago

“The young man I spoke with was charming, very polite and a pleasure to speak to......sadly I can't remember his name.......I love my up grade. ...am still learning all the different functions....The only problem I would say there is is the data is very slow to get certain sites on the internet i.e internet banking for one.......overall your service was excellent......Thank you”

Helpful Report

(Samsung Galaxy S5 White) - Posted 11 years ago

“Buying the BlackBerry Classic was a big mistake on my part. I admit to not being very good with hi-tech and this is DEFINITELY the wrong phone for me. It is difficult to use, has TINY keys and a small screen which doesn't seem to respond easily to my thumb/fingers. Plus, I am sure that there is something wrong with it technically, the END CALL facility doesn't work. This means that I am going to have to go into a shop in town to see if I can get it sorted out, which I am not looking forward to. I dread going into mobile phone shops, which is the reason I shopped online in the first place. Also the refund policy operated by e2save is very harsh, you can't get any refund once you've inserted the Simcard and used the phone, but how many people will want a refund before doing that?! So in conclusion I would say that this has been a very bad buy on my part. And yes, I KNOW, I should have read the small print more carefully beforehand so I am to some extent the author of my own misfortune. We live and learn as they say. And my negative experiences with e2save have most certainly been a learning experience.”

Helpful Report

(BlackBerry Classic Black) - Posted 11 years ago

Hi David, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve the number on our system is not a valid number. Please let me know the best time and contact number so I may call you and discuss this further. It's disappointing to hear you are unhappy with your Blackberry, we do offer a 14 return or exchange service. Were you offered an exchange at the time when you were told you couldn't return your handset? I look forward to hearing from you. Kind Regards Clare E2save Customer Support

Posted 11 years ago

“It was quick, easy and hassle free process for upgrade!! I would suggest to my friend..”

Helpful Report

(Samsung Galaxy S5 Mini Black) - Posted 11 years ago

“Very happy with the service it was prompt and arrived when they said also e2 staff were very helpful”

Helpful Report

(Apple IPhone 5c 8GB White) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews