E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service-informed at all times when my mobile was going to be delivered”

Helpful Report

(Apple IPhone 6 16GB Gold) - Posted 11 years ago

“I bought the mobile as I was recommended by my sister and she advised me that we would get a referral fees but as I placed the order online I couldn't find the recommend family & friends option so I placed the order online on Wed and gave a ring to the sales team 2 mints after placing the order. i explained them about the referral and they advised me that I need to speak to customer services which i did the very next day but I was told that my sister needs to speak as she was the only who referred me she has spoken to the customer services team and all they say is we would not give you a referral fees This is really disappointing customer services and it leaves a rather bad taste I a m in the process of refunding the handset as this is totally unacceptable”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 11 years ago

Hello Divya, Thank you for your review. We’re sorry for the issues you’ve had with the order. As your sister referred you, she is entitled to the refer a friend scheme. For us to process the payment, your sister will need to call us and provide us with your details and advise she referred you. Once this is done we can then submit the claim for her. Please accept our apologies for the lack of information that was provided. I can assure you that we will honour the referral. Thank you for your patience and understanding. Kind regards, Mohammed E2save support team

Posted 11 years ago

“HELPFUL, FRIENDLY STAFF. PHONE DELIVERED NEXT DAY. RECOMMENDED.”

Helpful Report

(Nokia Lumia 735 Black) - Posted 11 years ago

“Superb every thing”

Helpful Report

(Nokia 105 Black) - Posted 11 years ago

“Much easier to use than android. could do with more apps, but, overall great phone. Love it”

Helpful Report

(Nokia Lumia 635 Orange) - Posted 11 years ago

“Absolutely no technical information about the LG G3 phone I was purchasing, there are two models one with 3GB ram and 32GB of storage the other with 2GB ram and 16GB of storage. Had to wait to receive the phone to find out which model I was getting that is poor. Guess which one I got :(”

Helpful Report

(LG G3 Metallic Black) - Posted 11 years ago

Hello Mark, Thank you for your review. I am sorry that you are unhappy with your choice of handset and that you feel this was not made apparent to you on our website when ordering.. There are a few handsets available of the LG G3 series that differ in memory capacity. I have tried to contact you today to discuss this further but the number we hold did not connect. Please let us know how you would like to resolve this and we will try our best to accommodate you. Kind regards, David E2save.com support team

Posted 11 years ago

“Up to now although I've never heard of E2Save before the service has been excellent! I got the deal I wanted and they have delivered on what they have promised up to now. Wouldn't hesitate to recommend them to my friends and colleagues.”

Helpful Report

(Nokia Lumia 735 Orange) - Posted 11 years ago

“Ordered an iphone6 recieved the next day only for it to be locked to another network!! Sent the iPhone back and asked for a replacement, still havnt received the replacement, rubbish!! Been without a mobile for 6 days, my livelihood is mobile dependant and I've lost business due to this, would not recommend to anyone stay clear.”

Helpful Report

(Apple IPhone 6 16GB Grey Refurb) - Posted 11 years ago

Hello Lewis, Thank you for your review. I am sorry for the problems that you have experienced with your handset. I can see that you have already discussed this with us and you have been advised what is going to happen next regarding your replacement handset. You should have received an update from DPD regarding the time of your delivery. If you have any further issues regarding your order please don’t hesitate to contact us. Kind regards, David E2save.com support team

Posted 11 years ago

“Couldn't believe the savings when had a quote for my note 4 contract. The delivery people text me twice about delivery and it came within the time slot. I registered my new sim online with Vodafone who wouldn't do it over the phone as they said they didn't supply the sim. She said she would send me a Vodafone sim if it didn't work online.It did and it was all active within two hours. I love the phone and couldn't really afford it direct from Vodafone even though I'm still with them. Really pleased with every aspect of my purchase. Everything went as I was told it would by the sales person who was lovely. I rang you to get online and check my tariff on my account with e2 save before I opened my phone and all was perfect. My Mifi worked straight away too which i was told would by your sales person . I was worried about that but i kept the same number and it works great. Many thanks for introducing yourselves to me as I had only heard of Carphone Warehouse and not yourselves even though they told me after that you are their sister company. I will recommend you to everyone I know and am thoroughly pleased with my savings. Thanks for everything.”

Helpful Report

(Samsung Galaxy Note 4 Gold) - Posted 11 years ago

“Excellent customer service and fast delivery”

Helpful Report

(BlackBerry Classic Black) - Posted 11 years ago

“Excellent to have the online live chat help with speedy replies. I had 3 addresses in the last 3 years and the web form was only able to accommodate 2 addresses. This caused me to have to spend time on the phone the next day which was an inconvenience. Could this be amended?”

Helpful Report

(Nokia Lumia 530 Black) - Posted 11 years ago

“Spent hours looking for a package like the phone and service system I got from e2Save and nothing came near it for quality and service. The whole experience was simple, phone is a stunning value and all set up and running without a hitch. Ron Yarwood”

Helpful Report

(HTC One Silver Refurbished) - Posted 11 years ago

“I found the service excellent and the assistant very helpful. I believe her name was Amy. She was extremely helpful and pleasant. Well done.”

Helpful Report

(Samsung Galaxy S5 Mini White) - Posted 11 years ago

“I am totally dissapointed with this phone I dont like it at all Its tinny it does nothing its cheap and tacky I wish I had never ordered it It was said to be an upgrade and its terrible I hate it (Nokia 220)”

Helpful Report

(Nokia 220 Black) - Posted 11 years ago

Hello Linda, Thank you for your review. I am sorry to hear that you are unhappy with your handset. I have tried to call you today to discuss this further but unfortunately you were not available. Please let us know what handset you would like to exchange this for and we will certainly investigate this for you. We look forward to hearing from you. Kind regards, David E2save.com support team

Posted 11 years ago

“best decision I made and the deal was fantastic”

Helpful Report

(Sony Xperia M2 Black) - Posted 11 years ago

“very good after sales support. Prompt free delivery Overall Great experience.”

Helpful Report

(Samsung Galaxy S3 Blue Refurbished) - Posted 11 years ago

“Spot on service,both the items I ordered arrived exactly when they said they would and I got a great deal ..very happy customer.”

Helpful Report

(Samsung Galaxy S3 Neo White) - Posted 11 years ago

“The lady I spoke to was great. She helped me find the ideal tariff with enough monthly data to keep me going. Many thanks.”

Helpful Report

(Apple IPhone 6 64GB Silver) - Posted 11 years ago

“Fast,easy and great communication thank you highly recommend ????”

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(Nokia Lumia 635 Black) - Posted 11 years ago

“I can not believe my phones had the seal broken, that is not acceptable!”

Helpful Report

(LG G3 Metallic Black) - Posted 11 years ago

Hello Stuart, Thank you for your review. I am sorry that you are not happy with the broken seal on your handset. I can see that you have already discussed this with a customer service advisor who has explained that sometimes our warehouse break the seal in order to batch check an item. This is to ensure the manufacturer has sent all the relevant items. This does not affect your rights in terms of return or exchange and I assure you the handset will not have been tampered with. Kind regards David E2save.com support team.

Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews