E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good for phone but no mention of delieriy of laptop or trackink number”

Helpful Report

(Huawei Ascend Y330 White) - Posted 11 years ago

“Order is processed very quickly and even the delivery time (alert) was sent prior to the delivery.”

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(Nokia 105 Blue) - Posted 11 years ago

“Very easy and quick to order best place to view and order a phone A***”

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(Nokia Lumia 625 Black) - Posted 11 years ago

“Love my phone got a bargain:-).”

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(Samsung Galaxy S5 Shimmery White Refurbished) - Posted 11 years ago

“Love my phone got a bargain:-).”

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(Samsung Galaxy S5 Shimmery White Refurbished) - Posted 11 years ago

“As an existing customer for many years I expected to be offered an exclusive contract. Was throughly disappointed and ended up purchasing a contract that was available to all customers”

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(Samsung Galaxy Young Silver Refurbished) - Posted 11 years ago

“Customer service advisor was polite very knowledgeable about products on offer. Quick and easy service and all information provided was of good quality.”

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(Apple IPhone 4s 8GB Black) - Posted 11 years ago

“Really good company found them easy and friendly orders came when they said it would couldn't ask for more highly recommended!”

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(Apple IPhone 4s 8GB White Refurbished) - Posted 11 years ago

“Good customer service as I ordered 2 phones being a doolie, rang me to confirm it,happy with my Nokia 520”

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(Nokia Lumia 520 Black) - Posted 11 years ago

“First time I've experienced a problem, however helpful young lady rang me and sorted everything. Usual excellent e2save service. Can't recommend them enough.”

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(Samsung Galaxy Y White Refurbished) - Posted 11 years ago

“Not sure if you have allowwed me to keep my old mobile number, which i really would like to keep. No where during the process did you ask for my pak number from my previous provider. Please advise”

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(Samsung Galaxy Y White Refurbished) - Posted 11 years ago

“I have been with e2save for many years and seen the service are improving day by day. In particular, e2svae has made the cask back process very friendly. I am very with the service and will continue to use the service and recommend to my friends.”

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(Huawei Ascend Y330 Black) - Posted 11 years ago

“The agent I spoke with was very helpful in explaining all my options and she dealt with all my requests efficiently.”

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(Samsung Galaxy S3 Mini Blue) - Posted 11 years ago

“im sorry but you keep sending me emails to review my phone order but the order was cancelled so i never recieved them so can you please stop sending emails thankyou”

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(HTC One (M8) Silver Refurbished) - Posted 11 years ago

“Very pleased”

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(Samsung Galaxy S3 Blue) - Posted 11 years ago

“Well where do I start, I took out a contract with you on Wednesday the 25th of june, I was told online my phone and TV would be delivered on Friday 27th of june, this did not happen, I contacted you on Friday afternoon, and you told me it was out for delivery on Monday 30th of june, my phone arrived but no TV, I contacted you again on on Tuesday 1st july and was told it could take 2 weeks, I was not happy so asked to speak with customer service supervisor, the same voice came back on the phone telling me the TV is sent 48 hours after the phone, okay so it will come on Thursday, so Thursday I take a day off work, without pay and wait and wait and wait, nothing, I then call you again and ask to speak with a manager or supervisor, I spoke with Jim who was very appolagetic, and told me the TV had been out of stock and he was very sorry I had been treated the way I had, he then assured me my TV was out for delivery the next day Friday the 4th of July, he said I would receive a text message first thing as to what time to expect my delivery. I took another day off work with out pay, and ye again nothing no text message no email, nothing ,so again I call you and ask to speak with the manager, while I am on the phone I get a text message from you saying I have been charged extra for all the calls I have made to you, because my contract dose not cover 08 numbers, by now as you should be able to imagine I am very pissed off, the lady I am speaking to I believe to be a manager was sorry and said I would be sent a cheque for £28 refund on the first month of my contract, she then tells me my TV has been dispatched from the warehouse, and would be with me on Monday , so I take another day off work without pay and the TV arrived at 5-15 pm, this whole thing has cost me over £300 pound in pay and a whole week of whinging family members because there is only a small screen TV to watch the football, so there is my feedback I would like to hear yours,”

Helpful Report

(Samsung Galaxy S3 White Refurbished) - Posted 11 years ago

“I have used this company a few times. They have the best prices, deliver in one hour slots and I have never had any trouble with their cashback. OK, you need to fill in the cashback within the specified period and really, the cant want you to claim, but if you follow their conditions, they pay up every time and when they say they will. Can't fault the company.”

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(LG Nexus 5 White Refurbished) - Posted 11 years ago

“Lovely phone and easy to use.”

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(Nokia Lumia 630 Orange) - Posted 11 years ago

“very good”

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(Nokia 105 Black) - Posted 11 years ago

“Very helpful sales person, explained the options and gave me a great deal, with a fantastic phone. A bit of a blip with delivery, not the sales team's fault, our weird address. The same sales person got back to my somewhat terse messages which I had left, so very good all round. Thank you!!”

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(Nokia Lumia 630 Green) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews