Shire Doors Ltd Reviews

Name: Shire Doors Ltd
Address: 3-5 Wharf Street, Shipley
Rating: 4.61

4.6 Rating 227 Reviews

91 %

of reviewers recommend Shire Doors Ltd

Company Reviews

Questions

Metrics

4.6

Based on 227 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

01274 888180

Email:

info@shiredoors.com

Location:

3-5 Wharf Street
Shipley
BD17 7DW

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Shire Doors Ltd 5 star review on 15th July 2019

Andrew And Jody

Shire Doors Ltd 5 star review on 1st July 2019

Gibson M.

Shire Doors Ltd 1 star review on 21st June 2019

Anonymous

Shire Doors Ltd 4 star review on 19th June 2019

Mr And Mrs Greenwood

Anonymous

Anonymous // 01/01/2019

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“Quick, very efficient personal service from start to finish. Highly recommend!!”

Helpful Report

Posted 9 years ago

Thankyou for your positive feedback

Posted 9 years ago

“Overall we are very pleased with the service. The quality of the doors is impressive. We ordered 3 extra keys for one of the doors and they arrived in the post as promised. We are therefore very happy with the doors and with the service. By the way, the young man who installed the doors was very pleasant and un-intrusive.”

Helpful Report

Posted 9 years ago

Hi Jane, We were waiting for the key security code. Now we have it your extra keys have been ordered and will be delivered directly from the locksmiths in the post. Glad you like the doors

Posted 9 years ago

“Very good sales service and faster efficient installation. Initially installed incorrectly due to manufacturer not advising screws needed removing/placing but remedied quickly. Door lock failed again and despite contacting many times, no one has taken any ownership of the fault and it has not been fixed. I even got locked inside the house because the lock would not work. Eagre given lots of opportunity (3 months) to fix but have not despite emails and calls.”

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Posted 9 years ago

Hi Stephen, we called twice and have now been advised you have sold the property and moved out, hence the reason we could not gain access. We could not find a fault with the door, we think you were not pushing the handle up far enough to engage the locking mechanism properly.

Posted 9 years ago

“Really happy with our new door. Surveyor was very knowledgable, gave a good price first time and the fitter was brilliant. Very quick and tidy. Would recommend 100%.”

Helpful Report

Posted 9 years ago

FAntastic feedback, As a Solidor premium accredited installer we are glad you are happy.

Posted 9 years ago

“From initial enquiry to completion of work we found the Company was very easy to deal with, nothing was too much trouble and the Door Fitter took great care when removing the old door & frame and installing the new frame & door and he cleaned up when completed and the door has improved the appearance of our property.”

Helpful Report

Posted 9 years ago

Thankyou for your positive feedback, our old fashioned approach to customer service is important to us. We are glad we added kerb appeal.

Posted 9 years ago

“I was quite happy with the door itself, though there were two delays with the proposed installation of it. After it was installed, I noticed that the window casement paint around the window was unfinished - there were a few white spots that should have been painted red. It was clear that there only one coat of paint had been slapped on it quite hurriedly evidently which, for a heavy traffic area of the door (near the handle) was not good enough. Early on after the installation (during the first week) I accidentally scratched it lightly when putting the key in the keyhole. The white undercoat is now clearly visible there. Mark assured me he would deal with this, after coming to take pictures of it, but I haven't seen or heard from him since. That was the end of October. When I accepted Yorkshire Doors for the job, Mark assured me I would get the very best service from them. It turns out not to be the case.”

Helpful Report

Posted 9 years ago

Hi Pauline, Sorry to hear this. The Solidor composite door we supplied is a top quality product, the manufacturers paint the glazing beads to match the doors. We will call you tomorrow to arrange for our engineer to come and look at where you scratched the glazing bead with your keys. We will then repair the scratch you made for you.

Posted 9 years ago

“Fantastic looking door. Feels solid and safe. No hassle when fitted. Would recommend.”

Helpful Report

Posted 9 years ago

Great feedback. As Solidor premium accredited installer we always go the extra mile to ensure our customers are happy.

Posted 9 years ago

Shire Doors Ltd is rated 4.6 based on 227 reviews