“Complete waste of money. Never respond to emails so was unable to change original test venue/date. Given the difficulty with securing tests, this just added to the stress. Better systems out there.”
“I didn't get any slot from Early tests. Don't waste money by signing up to this platform. Its of no use. Even after paying amount in Early tests, I found a test slot by looking into DVSA portal. We can't solely believe this will find a test slot.
Very bad customer service experience. As they're not ready to refund the subscription amount even though I didn't change my test slot with them. I spent my time in changing the test slot. No help from early tests.
I NEVER RECOMMEND THIS. DON'T BELIEVE THEIR WORDS AND PAY FOR THIS SERVICE AND GET DISAPPOINTED.”
“Awful scam of a company.
Terrible support services, only replied after two weeks and 3 emails asking for a refund. Then made up a bs excuse as to why I'm not eligible. Clearly no regard for their customers.
Charged way too much when much better free options are available. Went an entire month without offering a single test, despite paying for "VIP" service. I was forced to use a different app, and found a suitable test for free straight away.
I actually passed my test before they responded to my concerns.
NEVER pay for this, even if someone recommends it”
“I found out about you from a friends recommendation and I was a bit sceptical at first. Appreciate all the tests you found for me and so I’ve finally booked one and can’t wait to get this licence. Can I let my friend use my account as well or does she need to also sign up?”
“I paid for VIP service to get an early driving test. I was never contacted for cancellation. And worse: I already wrote two e-mails to get my 50% refund (please see terms & conditions on their website) and so far no reply. I sincerely would like to have my money back.
Also, another thing it's really disturbing: they don't provide a customer hotline to be contacted.”
“Would have given them 5 stars but they only sent me 8 test dates within a week of signing up when 2 of my mates signed up with them and they sent them over 20 tests each. My test is now booked for this Friday so wish me luck.”
“I would have scored 0 if I have the choice. you can not reach them via phone and they don't reply emails on time. my husband paid them by mistake. I emailed them straightaway when I noticed the mistake. I checked with my bank and it shows that the payment had not gone through yet. Told this company to give me a full refund (while fund has not gone to their account yet) and got told by them that they can not give me a full refund as they need to charge me because it cost them money for replying my emails etc. What !????? a total scam . need to avoid !”
“Do not waste your money on booking with these people. Paid for a VIP package.
Never had one email or text with a cancellation. Stick with the usual apps.
I have message several times to ask questions and request a refund. Never had a reply. Avoid!!”
“I have left several messages with regards booking another test and no one has come back to me.
Your website promises that VIP membership allows customers to book more than one driving test if they have to cancel a test.
On this basis we entered into an agreement with your company. This now turns out to be a fraudulent misrepresentation, The Misrepresentation Act 1968, and it is now a matter that can be forwarded to the Trading Standards to investigate. Unless of course the information on the website is correct?”
