“Customer service is excellent, however I had a slight issue with the necklaces when delivered. I tried calling several times this week but can't seem to get through. I will try again next week in the hopes I am able to sort my dilemma.”
“I love the book light. So easy on the eyes to read at bed time or during those 3am wakef times! The recharge function is great!
And Earthing Oz is so helpful in deciding which items to buy. Great to deal with!”
“This case is what I expected in being good quality and it’s nice to have places to put a couple of cards. Ordering from the website was easy and product came quickly.”
“Love your earthing and Blushield products. They have made a big difference in my life. Sleeping much better, less aches and pains, and much better skin.”
“I have bought many a product from this company and all of them have been excellent, have been sent quickly, and have genuine great service. Highly recommended!”
“Amazing products and backed with science. I will never go back to a regular phone case and I will always sleep with an earthing sheet. I notice a big difference to my nervous system tension. And thank you to OzEarthing for all the valuable information on your site.”
“I have purchased a number of products from EarthingOz and will continue to do so as the quality is unquestionable. I feel safer using their products.”
“The headphones are great, I'm really happy with the sound quality. The only thing that could be done is to allow them to go a little smaller. I have them fully retracted and they are a little too loose. The glasses filter well and are much more comfortable than the ones I have been using. It would be great to see a wrap around style that machine operators could use on night shift.”
“Stingy: the size of the mat the length of the lead ( this is meant to reach down from a chair seat to a power point right?
And more stingy the company I have bought from in the past includes the plug in adapter.”
Thank you for your feedback. As per our separate email correspondence about this, it sounds as if you accidentally ordered the Earthing Auto Seat Mat Kit instead of the Earthing Chair Mat Kit. The Earthing Chair Mat Kit is supplied with a 6 metre coil cord (much longer than the cord supplied for the Auto Seat Mat Kit which is sold for use only in a car/vehicle) and, as with all of our Earthing Kits, is supplied with the Earthing plug-in adaptor. Very happy to arrange an exchange for you. With best wishes from Earthing Oz
Hi, thank you for letting us know about the delay.
Please be assured that we posted your items to you the same day that you placed your order and you would have been sent an email with your tracking details.
As you are probably aware, Australia Post is still experiencing ongoing delivery delays due to COVID, so standard shipping is taking longer than usual unfortunately. We have emailed you separately with details of your tracking and an update on the delivery which is due with you today.
With best wishes from the team at Earthing Oz
