Easyjet Reviews

2.0 Rating 329 Reviews

24 %

of reviewers recommend Easyjet

Company Reviews

Questions

Metrics

2.0

Based on 329 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Helpful Report

(2 days ago)

You can contact Easyjet by Live Chat, Telephone and Email.

Helpful Report

(2 days ago)

53.49%

Industry Average

“ My husband and I showed up to airport with his American disability paperwork along with his American service animal. ”

- The Kings

“ TERRIBLE BAD SERVICE Should go away ”

- Anonymous

“ It's not Easyjet; it's more like Horriblejet. They seem to be robbing people with extra charges for luggage. They charged me extra, claiming my luggage didn't fit a box due to the wheels, even though it's within the smallest size allowed (45x36x20). They mentioned I needed a certain pass to avoid these charges. Each luggage cost me €58, and their customer service is terrible. Not to mention, their flights are consistently delayed. ”

- Anonymous

Easyjet Reviews

Customer Service - Average