EatMyPhoto Reviews

Name: EatMyPhoto
Address: 7 Edward Street, Chorley
Rating: 4.27

4.3 Rating 115 Reviews

82 %

of reviewers recommend EatMyPhoto

Company Reviews

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Metrics

4.3

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier

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Phone:

03453409908

Email:

enquiries@eatmyphoto.co.uk

Location:

7 Edward Street
Chorley
PR6 0RE

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EatMyPhoto 1 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, next day delivery after order sent and followed my instructions. Thank you.”

Helpful Report

Posted 1 month ago

“Appalling product and even worse customer service. Order a cake for an event which turned up in a poor state, company could not be any less interested in the embarrassment this caused me.”

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Posted 3 months ago

“The cake arrived today. It was well packaged but the delivery driver walked up to the house with it under his arm sideways, and consequently it got damaged. I ve not tried the cake as it’s going on display at a party first. But unfortunately the choice of general delivery service will now I feel sure, influence people’s view of the company due to the cake’s condition.”

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Posted 5 months ago

“Amazing birthday cake so happy with it for my 3 year old grandson and the taste was divine.”

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Posted 7 months ago

“Awful quality of icing on my son's celebration cake. Cost £40 and icing was uneven, cracked and broken! Will never use again.”

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Posted 1 year ago

“I ordered a cake for my Son's 40th Birthday recently. Absolutely delighted with it and and the cake texture was lovely. Altogether delicious and wouldn't hesitate to use this company again. Well Done.”

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Posted 2 years ago

“I love 'Eat My Photo', they never disappoint. The quality of the photo cup cakes I have ordered from them this past year have been excellent and they taste so good too. Highly recommend them and have even got friends placing orders as they've been so impressed too. Reasonably priced, quick delivery and good customer service too. Will definitely be placing future orders with them.”

Helpful Report

Posted 2 years ago

“Ordered a minecraft themed large square cake for my son's 7th birthday. It arrived on the date specified, was perfectly packaged, and looked absolutely beautiful! It really was impressive looking for the party and everyone commented on how good it looked. When we cut into it, it impressed again, it was really delicious and so fresh tasting! Again, a lot of comments on the taste. Will definitely be ordering again for future events.”

Helpful Report

Posted 2 years ago

“Cake was delivered two days early on a Saturday. We were away for the weekend. Left on door step! The names of the recipients were printed on cardboard with a hole for the cake. I had assumed it would be on the cake itself. I was a bit disappointed with the whole thing really, but it was fairly inexpensive and the poor photo may well have been my fault. On the plus side it was well packed. I won't however be ordering from this company again.”

Helpful Report

Posted 3 years ago

“Ordered a 16th birthday cake from this company, having never used them before and going by the positive reviews. I arranged for the cake to be delivered directly to my daughters school today, so it could be presented to her in front of her class at the end of day. Considering that she started her GCSEs yesterday, I thought it would be an awesome surprise for her. I had liaised with the school, and arrangements had been made with several staff to pull this off. On the day of her birthday, I get a call from the company to say they have messed up the delivery so the wrong cake had been sent. In short, no birthday surprise. That was bad enough. But then I'm asked if I want the cake delivered the next day instead! Unsurprisingly, I said no. I mean, who would want a birthday cake the next day?! To even suggest it was a tad absurd. To top it off, I'm simply told ok- I'll refund you now. That's it, end of conversation. Let me get this straight: you totally ruin a birthday surprise, and the best you can offer is a refund? Which I'm entitled to anyway given the circumstances?! I would have thought there would be either a complimentary cake for another occasion, or at least a discount on a future purchase. I've been working in customer services for around 27 years. If I knew my actions had ruined a special occasion, I would dig as deep into the bag as possible to make it right. At best, it wins over a customer for life. At worst, it would stop me or my company from being panned in a review like this. Don't worry Eat My Photo, I'm a resilient and resourceful father. I'll find another way to mark my daughters milestone birthday.”

Helpful Report

Posted 3 years ago

“Avoid this company like the plague - ordered for my sons 8th birthday party in plenty of time and the cake didn’t arrive on the day I paid for, no apology even made by the company. When it arrived the day after my sons party it was left outside in the rain on its side when my neighbour was in to take the delivery, the cake was therefore damaged, yet again no apology from the company and now they say I have to return the cake at my own inconvenience to be able to get a refund! Absolutely appalling customer service!!!”

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Posted 4 years ago

“Ordered a photo cake for my daughters 40th birthday. The cake arrived and it was absolutely lovely and the cake was delicious. My daughter was thrilled to bits with it. Would definitely recommend. Will use again. Diane Doncaster”

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Posted 5 years ago

“Colours were horrendous....a brown cow became an orange cow! The image provided was top quality amd nothing like the colours on this cake. The edges were a mess. This isnt gift quality. No box either inside....just the delivery box. Poor. Wouldnt use them again or reccomend And i cant gift this....its too bad!”

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Posted 5 years ago

“Very good service - the topping was exactly as expected and the cake was fab!”

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Posted 6 years ago

Thank you very much Nick for your lovely review! We're glad you enjoyed the cake and we hope to work with you again in the future :)

Posted 6 years ago

“Excellent communications but cake just average tasting!”

EatMyPhoto 5 star review on 14th October 2019

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Posted 6 years ago

Thank you Deborah for your honest review, much appreciated :D

Posted 6 years ago

“I would highly recommend EatMyPhoto. The booking was easy, delivery was on time and the cake was delicious. The photo quality was great and the cake was in perfect condition and very fresh on delivery. The kids loved it as did the adults. Generous size cake. Great 21st cake. Thank you”

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Posted 6 years ago

Thank you for your lovely review - we are pleased to hear that everyone enjoyed the cake and look forward to hearing from you again soon :)

Posted 6 years ago

“Excellent service yet again, cake was very tasty and picture looked great”

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Posted 6 years ago

Thank you for your lovely review, Philip :)

Posted 6 years ago

“The photo was so clear, the cake tasted amazing and it was delivered securely and on time.”

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Posted 6 years ago

Thank you for your kind review :)

Posted 6 years ago

“They arrived on time. Lovely and fresh. Well packaged so no damage. Everyone was impressed and thought they were something different and a great idea.”

EatMyPhoto 5 star review on 3rd December 2018

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Posted 6 years ago

Thank you for your fab review! We are so pleased that you enjoyed the products! We hope we can work with you again in the future! :)

Posted 6 years ago

“Thought the presentation didn’t look good.”

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Posted 7 years ago

Hi Camille, Thank you for your comments. We are sorry to hear that you were not satisfied with your order and have contacted you via email in order to find out a little bit more information in order to rectify the situation.

Posted 7 years ago

EatMyPhoto is rated 4.3 based on 115 reviews