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EDF Energy Reviews

1.3 Rating 754 Reviews
5 %
of reviewers recommend EDF Energy
1.3
Based on 754 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of EDF Energy.
How do I contact EDF Energy?
(1 day ago)
You can contact EDF Energy by Telephone, Live Chat and Email.
(1 day ago)
B-
65.34%
Industry Average
Great company with great customer service!
- Anonymous
I have been with EDF for a number of years now I got through to a delightful female EDF Telephone employee She was amazing at a time in my life when I feel very vulnerable (loss of husband of 42 years in January) This lovely person helped me change my tarrif without charge to a much more affordable one when I had been locked in to a less affordable one before the government dropped the prices She was patient and very empathetic so thank you EDF for providing a fantastic service Grateful on every level
- Karen Evans
Excellent customer service and speedy reply to my phone call
- Amanda williams