“I think it’s a neat idea so decided to try them for the first time and send them to my husband’ hotel as a special pick-me-up when he’s been so stressed out at work. Well the fruit flowers didn’t arrive and no one contacted me. I found out they didn’t arrive because I had to ruin the surprise and ask my husband about it. So I called them this morning (yeah I called THEM, no one contacted me) and they said they can refund me 50% and if I still want them I can order again. HUH??? I’m paying 50% for a product that didn’t arrive??? No way. So I told them no I want a full refund and am not interested in the flowers anymore. They couldn’t give me a full refund! So I ask for a manager and was told they’ll get back to me later. Meanwhile I write on their FB about my experience and it took them 20 seconds to ban me from commenting, yet no one got back to my private message, emails, phone calls yesterday? Hmmmmmmmm. Anyways, once they called me back they said they still can only refund 50% and as a courtesy this one time, they’ll still deliver. Funny thing is, I told them I don’t want them anymore for good reason - my husband won’t be in that hotel anymore! What a joke. I guess the hotel staff can enjoy this overpriced treat. They lost my business forever, which is such a shame because I was planning to order some for my moms bday next week but now I know to look for something else and to stay clear of this company forever!”
