“I called today to cancel my contact contract and spoke to a gentleman called Steve from the Newcastle.
Not only need did he save me a huge amount of money compared to in store, he also reminded me another contract was due for upgrade and now my sister had gone from a 15.99 sim only contract to an Apple 5S for just 14.99 a month and is able to share my unlimited texts minutes and 4gb of data (I use a lot of wifi)
I can also limit the amount of data she uses so see can't go over.
I could not be happier with Steves service. He even called 4 hours later as I had to discuss with my parter and mum. He couldn't have been more helpful or cheerful if he tried.
He has saved you from losing a customer!!
I hope Steve from Newcastle gets recognised for his phone calls today.
Best wishes
Lucy”
“The store in Weston Super Mare is by far, the most welcoming and successful place I have been served before. The staff are informative and show extreme dedication to their work, I took out a contract easily and they were helpful with any questions I had too. I have seen many bad reviews of EE stores elsewhere, proving the staff clearly do not have the same work ethic as these here in Weston. Great service 5/5 !”
“Worst network ever!! With the worst customer relationship.. they cant help you with anything just bunch of greedy thieves that are more interested in taking your money than the services they render...once my contract expires am off..soo much disgust for this network...”
“Siobhan was abseloutely brilliant, she was talkative and had a brilliant attitude and really seemed to care. She took the time to find the answers I was wanting without just guessing and took real care in her work. She is a real asset to your company and deserves real praise. Thanks again Siobhan and good luck in the new role. X”