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EEC Home Improvements Reviews

4.6 Rating 492 Reviews
92 %
of reviewers recommend EEC Home Improvements
4.6
Based on 492 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Read EEC Home Improvements Reviews
Visit Website

Phone:

01704 539300

Email:

info@eec-hi.co.uk

Location:

140 Norwood Road
Southport
PR8 6EH

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Anonymous
Anonymous  // 01/01/2019
fantastic workers very pleased so far so good clean and tidy
Helpful Report
Posted 10 years ago
A quality approach through out from initial inquiry, to the very thorough, polite, informative visit by a company representative, for whom nothing was to much trouble. The planning of the installation date accommodated our work schedules with consistent checking and reassurance of any inquiry's. The installation was completed to a high standard, with the system talked through, manuals left and all waste removed. The two 'Mike's' (installers) were very professional and brilliant ambassadors for a quality company. I have no involvement with this company only as a satisfied customer.
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Posted 10 years ago
Helpful,informative, efficient, installation explained on completion
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Posted 10 years ago
just keep on doing what you do ,very helpfull.office staff on the ball and very help full with all the forms and keeping me on the right road thanks to all staff AUSTIN
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Posted 10 years ago
The fitters were excellent, polite and efficient. Cleaned up after themselves. Explained how the system worked and assisted with the paperwork, an asset and credit to your company. Many thanks.
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Posted 10 years ago
From start to finnish all i can say is what an excellent company this is.All my questions were answered honestly with no pushy sales tactics.The fitters were well manered and very helpful and tidy.The after sales team were also excellent especialy with the FIT application which i can say is now up and running and just waiting for my first payment.If anyone reading this review as any doubts like i had about solar.I can highly recommend EEC Home Improvements.Thanks guys.
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Posted 10 years ago
Excellent service throughout. Staff at every point of contact helpful and professional.
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Posted 10 years ago
We got a few companys round for information and quotes on solar panels. Then we found EEC who sent a man round called nick Cope. Nick was brilliant and had all the information and knowledge we need and more to make us feel this was the right company we would choose to install our system. Nick was so professional and made the other companies seem like cow boys. We accepted the quote and made a deposit and the system was fitted a few weeks later in one day. Once we was fully happy with the job we paid the full amount. We have had the system about 3 weeks and it works brilliant. We would like to say thank you to nick cope and EEC for a very professional job
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Posted 10 years ago
Helpful,polite,good communications whenever had any queries.
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Posted 10 years ago
The EEC team have been excellent, from sales team to installations team to all the head office teams. We have been very impressed especially with them being a company we had never used before. Many Thanks, Peter & Theresa Jackson. Tywyn.
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Posted 10 years ago
From order to installation was just a few days. Cannot believe just one electrician and one roofer did a full install in just one day. They were friendly and skilled. They were very willing to explain things clearly and answered all my questions. When they left all debris had gone, even the leaves in the gutters I had a 4Kw system installed and on the first day after connection and a hazy sunny day (Friday 13th March) it generated 6kwh. The admin section was equally efficient getting all the relevant forms, certificates and invoices to me by the following Tuesday, allowing me to get on the FiT programme by Wednesday 18th March. I also found monitoring the system on my phone very easy. They were also extremely helpful when I asked for help with the system and giving explanations where necessary. I would gladly recommend the company.
Helpful Report
Posted 10 years ago
My son who has also recently had it installed by EEC Solar, recommended the whole idea of Solar PV and I must say it is a fantastic idea as not only do I get a feeling of being Green but also I make money out of it!! I now have 16 panels and at a cost of approx £6500. I have an income of approx £450 from the Feed in Tarif ( FIT ) as well as an unknown smaller figure from my savings in electricity bills. With current low interest rates ( 0.5% ) this is a very good investment ( min 8% with no tax ) if you have spare cash ( pension lump sum ). EEC were extremely helpful and organised the essential D band rating EPC certificate ( this is necessary to get a satisfactory FIT ). The installation took one day and the fitters were very pleasant and efficient. There was one panel which needed correction which they did within a week with no pestering ( in fact they told us by reading the Solar Edge results at their end that it needed doing ). I would recommend the Solar Edge extra ( approx £800 ) as it gives you more power if there is any shading and also gives you a fantastic display on your computer of the power generated by each panel everyday with graphs of output on a monthly weekly or daily basis. So far I have had it 2 weeks and have generated 100 KWH ( approx £20 overall value ) in mid March when we have had at 50% of the weather very cloudy.
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Posted 10 years ago
I have been very pleased with all aspects of the installation. They have been extremely helpful, neat and tidy. I am pleased to give this positive review. H.Bransom
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Posted 10 years ago
We have just had some solar panels fitted to our roof, and the service so far from the company, from initial sales visit to installation, has been first class. The 2 men (Mike Ashton and ....never did get the other guys name, he was up on the roof most of the time!) who came to fit the panels and electrics, were exemplary in their work, and they explained everything clearly, and took time out to check with us that all was as we expected. Although they worked quickly, it never felt they were rushing to get away, in fact quite the opposite, they suggested some slight alterations to the original design which actually was much better for us. Everything was left neat and tidy, and the whole job looks very professional. The office rang a couple of times while they were here to check all was okay, and any dealings with the office to this point have been very well managed.
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Posted 10 years ago
Very pleased with the installation process. Nice people to deal with throughout.
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Posted 10 years ago
The initial meetings were clearly explained and all questions answered to my satisfaction. The work carried out by Callum Iorini and Pete Ball was excellent and they were really helpful in explaining everything. they also left my garden exactly as they had found it. Thanks to everyone for all their work.
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Posted 10 years ago
Professional approach all round from surveyor to fitting team. All good workers and positive in their work. Would recommend the company
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Posted 10 years ago
Faultless service. Couldn't be more satisfied
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Posted 10 years ago
Could not find fault with any of the process from first ordering through installation to help completing the paper work for my elec. supplier All staff very, very helpful. I would not hesitate to use EEC Home Improvements in the future
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Posted 10 years ago
From first contact with Scott to last one filling in form with Claire we experienced nothing but first class service, well informed staff, helpful and friendly and above all professional. Very happy with EEC and would recommend highly to others.
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Posted 10 years ago
EEC Home Improvements is rated 4.6 based on 492 reviews