eGadgetsdeal Reviews

Name: eGadgetsdeal
Address: Unit 3, Tame Road Industrial Estate,, Tame Road, United Kingdom, Birmingham
Rating: 3.51

3.5 Rating 142 Reviews

63 %

of reviewers recommend eGadgetsdeal

Company Reviews

Questions

Metrics

3.5

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

contact@egadgetsdeal.co.uk

Location:

Unit 3, Tame Road Industrial Estate,,
Tame Road,
United Kingdom
Birmingham
B67HS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have customer service number one ring and it cuts off, emails serval times no reply, ordered my item 19th November EGOD100095544 still not received, rand Royal Mail as tracking states sender has despatched but not changed since 20th November, they adviced it's been created sender, what's going on, l need answers regarding my order”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your feedback and for bringing this matter to our attention. We sincerely apologise for any confusion and inconvenience caused. To clarify, the contact number listed on our website is a WhatsApp line for messaging rather than a direct call line, and we deeply regret any misunderstanding this has caused. We are reviewing this to ensure it is clearly communicated to all customers. Regarding your order #EGOD100095544, after confirming with our warehouse team, we can confirm that your parcel is ready and awaiting collection by Royal Mail. Tracking details will be updated on the Royal Mail website shortly, and we are closely monitoring its progress to ensure it reaches you as quickly as possible. Your experience is important to us, and we are committed to resolving this matter promptly. If you have any further concerns or require assistance, please do not hesitate to contact us via WhatsApp or email. We genuinely appreciate your patience and understanding as we work to improve our processes. Sincerely, eGadgetsdeal

Posted 1 year ago

“I recently purchased a product from eGadgetsdeal, and while the website was easy to navigate and the transaction process was smooth, I encountered some issues with the delivery. However, their customer service team was quick to respond and resolved the issue promptly. Overall, I'm satisfied with my experience and would consider shopping with them again in the future.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for sharing your recent experience with us. We're delighted to hear that you found our website easy to navigate and that the transaction process went smoothly. Your satisfaction is our top priority, and we're glad that we could provide a seamless shopping experience for you. Your feedback is invaluable to us as we continuously strive to improve our services. We're grateful for your understanding and patience throughout this process. We're thrilled that despite the delivery issue, you are overall satisfied with your experience with us. Your satisfaction is our ultimate goal, and we look forward to serving you again in the future. Sincerely, eGadgetsdeal

Posted 1 year ago

eGadgetsdeal is rated 3.5 based on 142 reviews