“This is a horrible company!!! Do Not buy from them they are just trying to steal your money!!! They continue to sell products they do not have in stock and will blame the carrier! They do not respond to e-mails and make it very difficult to contact them to get a refund! Hold on to your money and buy somewhere else!!”
“They will flat out steal from you, they refuse to give you valid tracking number from shipper, these use route which is also a fraud, they refuse to give refund when its not delivered, even though you pay for insured shipping. Delivery by law is signature required but they can't provide delivery signature. Don't buy anything from them, you will just get scammed”
“Still waiting ordered on September 2nd and have been ignored for the most part takes 2 days to gear back and by then its the weekend again Jason in Customer Service is both Passive and went from reassuring my order was on the way to now we need to investigate ordered before and can see the pakage never left the Las Vegas spot. Blamed it on DELIVER IT AND routes company confirmed a label was made but never received. 120 Iam a Veteran on a fixed income seriously do better Jason fix the issue and either send my money back or fully fill and send my order”
“This company does not stand behind its products or customers. Wouldn't replace a defective battery because it wasn't reported for 72 hours and they only accept returns in 48 hours. Reading other review about them showed me that this a common practice with them. Buyer Beware!”
“Overcharged on order of $40, a "CA vape excise tax of $17.25 on a $40 order. That tax is supposed to be 12.5%, meaning $7. Also they charge a USPS signature fee of $7.50 and USPS did not ask for a signature. Just dropped in my mailbox”
“This place is HORRIBLE. They are the REASON FOR BROCK AND MORTAR STORES. This company is a scam and a fraud. They do not have the selection they advertise. No inventory. They wait for enough orders to come in before they contact suppliers and receive what you order. Half the time they don't get the product. They've lied toe three times about ATTEMPTED DELIVERY when I have a Ring doorbell to prove them wrong. This is the WORST vape supplier I have EVER DONE BUSINESS WITH.
I suggest you pass.”
“First time I ordered from them will also be the last.
They sent me fraudulent product. Email support both stated that they hold the product and also said that they don't hold the product and mine came straight from the manufacturer. Which is a lie because I can see the shipping label and the California manufacturer mailed it to me from a drop shipper in Vegas?!
Lies.
They will do nothing. They kept my money and I am working on reported the company also al discussing this with my credit card company.
They have my fifty bucks and sent me garbage.
At best, this is an awful site full of pop ups that does not care one bit about their customers.
Horrible experience, will tell the world that eightvape will steal your money.”
“i was skeptical upon ordering seeing the reviews but i ordered anyway.i ordered on a wednesday and got my order the following Thursday.i requested shipping info three days prior to recieving my order and was given tracking info.My products showed up and are exactly what i ordered.i am very happy with my purchase and with interaction from the company.”
“I have used this company a lot but after this last order, never again. They sent me the order according to shipping notifications and it never arrived, contacted company and they sent me 15 bottles of 0 mg. I ordered 3 mg. When I contacted customer service they said there's nothing they can do about it because it's after the 2 day timeframe. I contacted them the day of, the day that it arrived, sent pictures, sent screenshots of conversations the day of and still nothing. They are refusing to refund me $150.00!! I will never use them again. WTH am I supposed to do with 15 bottles of 0 mg?”
“DO NOT USE EIGHTVAPE. THEIR CUSTOMER SERVICE TEAM ARE LIARS. THEY HAVE NO IDEA WHAT'S GOING ON AT THEIR BUSINESS. THEIR SHIPPING PARTNERS ARE THE WORST. WASTE OF MONEY. DO NOT RECOMMEND. SAVE YOUR MONEY, PURCHASE LITERALLY ANYWHERE ELSE.
SENT NUMEROUS EMAILS ABOUT MY ORDER, EVERYONE HAS A DIFFERENT STORY. CALLED THE CARRIER, THEY HAVE NOT PICKED UP THE PACKAGE BUT EIGHTVAPE SAYS IT HAS SHIPPED. CALLED THE WAREHOUSE WHO ALSO TOLD ME IT HAS NOT SHIPPED. AFTER 12 DAYS?!?!!? THIS IS CRAZY. ASKING FOR A REFUND, HAVE NOT GOTTEN MY MONEY BACK YET. I WILL DISPUTE THE CHARGE WITH MY BANK.
TERRIBLE EXPERIENCE, WORST EVER.”
“I ordered $187 of vape juice. Half in 3 mg and half 6mg. When i got my order 1/2 of it was nic salt and a different company then what i orderd. They dont respond to emails and now im out $80. Terrible customer service, with NO PHONE NUMBER, just email that they dont respond to. Delivery was late, and the tracking never showed it leaving las vegas where it was shipped to. To my surpirise i get a knock on the door today and my incorrect order was delivered late, without any warning to be home today to sign for it”
“Eight vape offers decent prices, but only if you’re willing to wait 30 days to get your order delivered! I have used them multiple times and am always dissapointed. This is my last time ordering from them. I hope the owners of eightvape are reading this!”
“This store you should not stay away but runaway! No communication, can’t reach anyone and it’s been 24 days and no juice. I have reported the store to the Nevada AG as a fraud.”
“Just like others have noted. Submitted order on 5/4/22. It's now 5/27/22 and nothing received. The tracking route number given shows nothing has shipped yet. I wonder if this site is really a scam”
“No way to contact them. Absolutely terrible shipping times. Been waiting over a month with no updates. Absolute scam site. They should be shut down and thrown in prison. I gaurantee illegal stuff is going on here.”
“Ordered on March 6,received package on 18th…not my stuff. Emailed them and on March 30 got shipping info for reshipment. April 18…final mile carrier supposedly had my order,still haven’t received nearly a month later(over 2 months since first ordered)After multiple emails and then giving me the same tracking everytime,finally got an email today saying they would reship (again) or refund my money. I emailed back and told them I want my money ASAP!! Will give it a week or so,then I’ll contact my bank.”
