“Eight vape offers decent prices, but only if you’re willing to wait 30 days to get your order delivered! I have used them multiple times and am always dissapointed. This is my last time ordering from them. I hope the owners of eightvape are reading this!”
“This store you should not stay away but runaway! No communication, can’t reach anyone and it’s been 24 days and no juice. I have reported the store to the Nevada AG as a fraud.”
“They suck I ordered from there 3 weeks ago and still no response. They took my money no other information. I googled the best and they are number one. Bs”
“First time I ordered from them will also be the last.
They sent me fraudulent product. Email support both stated that they hold the product and also said that they don't hold the product and mine came straight from the manufacturer. Which is a lie because I can see the shipping label and the California manufacturer mailed it to me from a drop shipper in Vegas?!
Lies.
They will do nothing. They kept my money and I am working on reported the company also al discussing this with my credit card company.
They have my fifty bucks and sent me garbage.
At best, this is an awful site full of pop ups that does not care one bit about their customers.
Horrible experience, will tell the world that eightvape will steal your money.”
“I have used this company a lot but after this last order, never again. They sent me the order according to shipping notifications and it never arrived, contacted company and they sent me 15 bottles of 0 mg. I ordered 3 mg. When I contacted customer service they said there's nothing they can do about it because it's after the 2 day timeframe. I contacted them the day of, the day that it arrived, sent pictures, sent screenshots of conversations the day of and still nothing. They are refusing to refund me $150.00!! I will never use them again. WTH am I supposed to do with 15 bottles of 0 mg?”
“I ordered $187 of vape juice. Half in 3 mg and half 6mg. When i got my order 1/2 of it was nic salt and a different company then what i orderd. They dont respond to emails and now im out $80. Terrible customer service, with NO PHONE NUMBER, just email that they dont respond to. Delivery was late, and the tracking never showed it leaving las vegas where it was shipped to. To my surpirise i get a knock on the door today and my incorrect order was delivered late, without any warning to be home today to sign for it”
“No way to contact them. Absolutely terrible shipping times. Been waiting over a month with no updates. Absolute scam site. They should be shut down and thrown in prison. I gaurantee illegal stuff is going on here.”
“This place absolutely sucks! Seriously buyers beware! This place has absolutely no customer care service or morals when it comes to holding them accountable for something they did wrong! Honestly they just play the waiting game and they hope you get sick of it all and give up! DON'T FALL INTO THE TRAP OF "WELL THEY HAVE THE BEST PRICE POINTS" there is a reason they do.... it's because they rob so many people blind without a care in the world, they can afford to lower their prices! When your making 100% profit off robbing people it's easy to put lower price points!!! Trust me please I'm actually begging you here...go and spend $1-3 dollars more per item at a different site like Direct Vapor, My Vapor Store, or Element Vape and get exactly what you paid for! In all honesty and transparency I did have one order at Element Vape that was a little bit messed up, but they did there job and after two emails within a twenty four hour period they had it completely fixed! I spent over one month dealing with Eight Vape over $147.00 order and still hasn't ever been resolved. It took them thirteen days to even send me the first email response back from them! When it comes down to it you get what you pay for and if you like there low price points be prepared to get no customer care service for that price point when they screw up! I will continue to talk about this story to as many vapors I know till the day I die to keep as many people as I can away from them, because if I can help someone from experiencing the headache I did then maybe I can someday feel better about this whole experience! In the end by saving someone else their time and money I feel like I got some of my $147.00 back.”
“This used to be a great company in the past however they have changed. They no longer have a phone customer service line and everything has to go through a ticket system which is prioritized in order the tickets come in. I ordered 5 items two weeks ago and since that time my order still says unfulfilled. I cannot get a response from them yet they took my money. I will never again order from this company.”
“Do not order! These guys stole 113$ of my hard earned dollars frome me! Filed a police report with my local branch, and following up with the north las Vegas detectives to bring down this fraud ring.”
“DO NOT ORDER FROM THIS COMPANY!!!! They take your money and don't send the product. They send you a tracking number that doesn't provide ANY information. This place is a complete rip-off.”
“**BUYER BEWARE** This Company is a complete joke and they could careless about making their mistakes right. They sent me the wrong coils and wrong liquid. I told Customer service that they were unopened and I just wanted to exchange and they refuse. Please take all these posts to heart and never buy from this Company. I will be taking this to another level to prove a point and stop these types of unscrupulous companies. BTW Eight Vape, I work for the best law firm in CA and they are happy to make your CO do the right thing going forward or close shop (pro bono). I told you guys you're messing with the wrong person”
“We are getting in contact with the attorney general how dare they take people's money and think it's okay been waiting a month and it seems like by all these comments on this page we are all going to the same thing!!!”
“Placed an order 3 weeks ago and still no product, website says it hasn't shipped. Emailed and a couple days later got a response that they will look into it, that was 4 days ago. I'm almost out of vape products and money, I just want my money back but they have no number to contact them at and they never respond back to emails. I only live 4 hours away from them, so I should already have my order. Never again ordering through here.”
“This company is absolutely horrible and should be shut down immediately. Not only was I stupid for ordering from them but I also bypassed the bad reviews thinking maybe it won’t happen to me because the warehouse is in the same city. I was completely wrong. Defective coils, missing product, fake shipping details. Customer service is a joke. After finally having the customer service email me back. For all the trouble I had they gave me a “gift card” for a WHOLE 8 dollars…… let that sink in for a second. Just don’t order you will regret it I promise.”
“Item not delivered. Refuses to refund. I bought and paid for an item including shipping and the required adult signature fee. They chose a delivery service who couldn't figure out a very simple address and never delivered the package. After four weeks of emails back & forth, they refunded the purchase price but not shipping and adult signature. I paid for them to ship to me but they did not ship to me, or I'd have the item. I paid the signature fee but was never given the opportunity to sign anything. No adult (and no child) signed for that package, and no one was handed that package. I don't care if he gets on his bicycle and delivers it to me himself. He didn't ship to me. They refuse to eat shipping and signature, and I'm left with nothing but aggravation.”
“Any 5 star rating on here is pure BS. This is a scam company with an F rating on BBB. The 'shipping company' will mysteriously lose your package, their package protection is worthless, and they won't process any refunds.
I won't buy anything vape online at all anymore. Better to support my local businesses for a few dollars more and not stress about scam artist losers.”
