Element Wheels Reviews

Name: Element Wheels
Address: 7201, West Oakland Street, 7201, West Oakland Street, Chandler
Rating: 4.75

4.8 Rating 217 Reviews

94 %

of reviewers recommend Element Wheels

Visit Website

Phone:

4809669044

Email:

sales@elementwheels.com

Location:

7201, West Oakland Street,
7201, West Oakland Street
Chandler
85226

Element Wheels 5 star review on 12th November 2024

269

Anonymous

Anonymous // 01/01/2019

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“Very helpful folks that work here and I've bought two sets of wheels here!”

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Posted 9 months ago

“The product was good however their customer service was poor. My company was charged tax, we asked for a refund for the tax as it is exempt and they refused. As a company we know it takes a little extra work to do, but we do it when needed. This company flat out refused. Seemingly inconvieninent for them to do so. They then said theyd note our account as to not charge tax in the future, went to order another set, their system tried to charge tax again. We cancelled the sale and went elsewhere. UPDATE: After this review, Jordan reached out and got to the bottom of the problem and refunded the tax. THANK YOU!”

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Posted 9 months ago

“My experience with ordering and purchasing wheels was excellant. The salesman was attentive to my order and followed up frequently on the time line for delivery. Very pleased with the wheels and have received several compliments already. will recommend Element Wheels to anyone I meet who ask where I got the wheels.”

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Posted 10 months ago

“Wheels are amazing couldn’t be happier price was good and received a $100 discount customer service was great always answering my questions with no issue. Would order from element wheels again no hesitation”

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Posted 10 months ago

“The people who work at this company are completely incompetent. They have no idea what really fits what and they have made my life a nightmare for over a month. Highly recommend avoiding all business with them.”

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Posted 1 year ago

“Easy purchase after a long search. Wheels came fast and well packaged. Changed the total look of my car.”

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Posted 1 year ago

“I ordered a staggered set of wheel , stated I need the wheels for the larger brake calipers on my Jaguar XK R convertable. They asked for a picture of my wheel. I sent it to them. Elements replied that I had standard calipers with covers and their wheels would fit just fine, but I may have to remove the covers. I said I'm fine with that if it's safe. The sent me the wheels that they guaranteed would fit. With the covers removed the rear rims struck the rear caliper! When I said I needed a +25mm offset they sent me 2 - 3mm spacers. Which absolutely did not help in the least! I wound up ordering 25mm adapters for all four wheel and the rims fit perfect. I would not trust this company to sell me a lug nut the right size.”

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Posted 1 year ago

“One issue with the 24x10 had to add a 5/16 wheel spacer. Besides that all good.”

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Posted 1 year ago

“I paid for the mount and balance. It was done wrong. Had to be redone at the shop. Gave me my money back but still. Two of my four tires had high road force numbers at my shop. Which means two of em were bad from the manufacturer. Element wheels got me two new ones sent out and they are much better. Took quite some time and I still had to pay for a second mount and balance for the two tires twice...ao there's that. But all in all good service and the wheels do look amazing”

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Posted 1 year ago

“Element Wheels surpassed my expectations. My custom VOSSEN wheels were delivered punctually.”

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Posted 1 year ago

“Great service and product shipped out quick. I highly recommend using Element Wheels!!!!!!”

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Posted 1 year ago

“I had Raffi as my customer rep and he was awesome. Very professional and knowledgeable.. Ended up not having the wheels I wanted but he got me a great deal on the model of wheels I liked 2nd best. Thank so much. I would definitely buy from you again.”

Element Wheels 5 star review on 23rd August 2024

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Posted 1 year ago

“Customer service is poor. You are discouraged from speaking to them on the phone once an order has shipped, and forced to go through email and the response rate is slow, if not at all. Considering the money spent on wheels, one would think that you would take care of the customer to the delivery, but clearly once the payment is processed you do not care.”

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Posted 1 year ago

“Wheels arrived and look great. I haven't installed them yet, but they look good. Hopefully they'll fit. Good service also!”

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Posted 1 year ago

“Great service, quality, pricing, and speed. Will be purchasing from here again.”

Element Wheels 5 star review on 9th August 2024

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Posted 1 year ago

“Wheels were nice. Delivery times were deceptive based on that it said prior to order then what it said after order was completed.”

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Posted 1 year ago

“Excellent service, steered me in the right direction with expertise”

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Posted 1 year ago

“I bought 2 front tires the price was good and they were delivered and on my car in just a few days I'll be buying from Element wheels for the next tire purchase and possibly some new wheels”

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Posted 1 year ago

“Good selection of wheels with competitive pricing. Shipping was faster than I expected and my wheels arrived in good condition.”

Element Wheels 5 star review on 31st July 2024

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Posted 1 year ago

“The wheels came out a little darker than I wanted.”

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Posted 1 year ago

Element Wheels is rated 4.8 based on 217 reviews