Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were courteous and helpful. I had 3 tyres replaced and a front wheel alignment. Both carried out well. My only gripe is that I was there for an hour and a quarter while it was done. I arrived at the time agreed so hoped that they would have the capacity to do the job a bit quicker. I have been there on previous occasions and would happily return.”

Helpful Report

Posted 6 years ago

Thanks very much for your feedback :)

Posted 6 years ago

“Extremely helpful and fast! And at short notice! You were amazing! Thank you! A coffee machine and loo could be useful. 😂”

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Posted 6 years ago

Thanks for the feedback. There is a Costa coffee machine and toilet in the petrol station shop just next to the garage for future reference :)

Posted 6 years ago

“Popped in and puncture on drive so needed a quick repair as car needed for work . Polite friendly and good teamwork shown as the moved stock in garage together and onto vans efficiently whilst I waited fir repair . Put wheel back on as I was on a temp spare and within 30 mins was back in my way . Reasonable price thank you to the gents st the Strood Branch”

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Posted 6 years ago

That is great to hear, Thanks for the feedback :)

Posted 6 years ago

“Hi I would like to register my disappointment in your discount voucher scheme My son and I use your garage in Portsmouth on a regular basis and have always found the service to be of a high standard, however yesterday my son had his car in for MOT and premium service I then had one of your vouchers sent to his email address as I have done in the past with my car the voucher concerned was for £50.00 off when you have MOT and Premium service off when you use said service. We went to collect the car last night 9th September, the bill came to £335.00 so when we gave the staff the voucher the new total was £315.00, on questioning this I was told that as we are using the £50.00 off voucher the price of the MOT had to be raised to it's original price, I find this very deceiving, and only actually got £20.00 discount. When I used the voucher on my own car some months ago the £50.00 was deducted without any questions asked, has the procedure changed, I feel my son has been cheated here What is the point in offering people vouchers if when you come to use them you put the prices up, I am sorry to say but I believe this to a bit of a con and never expected this from your company I feel that strong about it that am now seriously considering taking mine and my sons business elsewhere. Your thoughts on this matter would be greatly appreciate”

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Posted 6 years ago

“Great service, helpful and friendly”

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Posted 6 years ago

“Have used this garage many times and service and customer care has always been excellent”

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Posted 6 years ago

Thank you for being a loyal customer :)

Posted 6 years ago

“Quick and efficient not and interim service”

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Posted 6 years ago

Great to hear, Thanks

Posted 6 years ago

“Helpful and friendly”

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Posted 6 years ago

“Very good experience for the first time I've used elite garages, Staff very helpful and will definitely be going back 👍”

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Posted 6 years ago

Great to hear, Thanks for giving us a try and we look forward to seeing you in the future :)

Posted 6 years ago

“Friendly staff Good value Quick service”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“Usual great service.”

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Posted 6 years ago

“Great speedy work!”

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Posted 6 years ago

“Excellent. The staff at Elite were efficient and polite.”

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Posted 6 years ago

Great to hear :)

Posted 6 years ago

“What a great little garage this is; friendly, communicative and helpful team who have now managed to get me in on two separate occasions for an MOT. Would definitely recommend them to anyone in the Pulborough area. Will be back.”

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Posted 6 years ago

Great to hear Thank you for sharing :)

Posted 6 years ago

“Fantastic garage, I called around several tyre companies near Portsmouth and Chichester and they were the only garage to keep stock of the tyre I needed. they invited me to drive over and they would change it straight away for me. Friendly staff and very efficient.”

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Posted 6 years ago

Great to hear, Thank you for your feedback :)

Posted 6 years ago

“Accommodating, friendly and helpful. Couldn't ask for more.”

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Posted 6 years ago

“Had an MOT test done......handled promptly and efficiently.”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“I use Elite Garages in Brighton for MOTs and all minor repairs, I have always found them reliable and accommodating.”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“Very polite and helpful staff with prompt service. Thank you.”

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Posted 6 years ago

“The guys are very helpful with the advice they give and the work is carried out efficiently.”

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Posted 6 years ago

Elite Garages is rated 4.8 based on 4,304 reviews