Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Graham and team were very helpful, courteous and punctual. I will return based on Saturday mornings experience. More work to join up same day online tyre orders with the in-store scheduler would be beneficial to productivity.”

Helpful Report

Posted 7 years ago

Thanks for the feedback, and yes this is currently under development and should be fixed by the end of the week. :)

Posted 7 years ago

“Great garage always remember my name and honest as the day is long highly recommended”

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Posted 7 years ago

That is lovely to hear Thanks for sharing :)

Posted 7 years ago

“Very helpful and great service”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Andy the managers the staff are brilliant nothing is to much trouble and they don’t go looking for work that doesn’t need doing 5 stars 🌟 from us”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Th most important thing is the degree of trust between a company and it’s customers. I have always had complete confidence in Elite Garages and I have not had any reason to doubt their workmanship or their integtrity.”

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Posted 7 years ago

Thank you so much for sharing this with us, Thanks for being a loyal customer :)

Posted 7 years ago

“Booked my car in for an Mot very accommodating always find the staff very helpful”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“As usual super service from all staff.”

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Posted 7 years ago

“the garage I use is in deal Kent always good service and always polite”

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Posted 7 years ago

Thank you

Posted 7 years ago

“The MOT was completed efficiently and on time and staff were friendly and relaxed. The only minus point was having to go next door to the shop to pay which for me was a drag because I am old and have mobility problems.”

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Posted 7 years ago

Thank you for the feedback :)

Posted 7 years ago

“I brought my car in for an MOT recently and the work was done very efficiently. The men behind the Reception Desk were extremely helpful when my car failed. They helped me when I had to deal my warranty at the Kia garage. I would definitely use this garage again.”

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Posted 7 years ago

So pleased to hear this. Thanks for taking the time to share it :)

Posted 7 years ago

“Called in with a tyre problem which turned out to be a puncture which was dealt with very promptly by extremely polite and friendly staff”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Got the tyre I needed fitted same day no appointment. Friendly staff, no pressure sales.”

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Posted 7 years ago

Thanks for sharing :)

Posted 7 years ago

“Very friendly, helpful and efficient staff. Competitive pricing, fast, efficient, skilful and professional service. Always the same, every time I go there. Never been disappointed.”

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Posted 7 years ago

That is really great to hear, Thanks :)

Posted 7 years ago

“Excellent honest and straightforward customer service, would highly recommend.”

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Posted 7 years ago

“Always very helpful”

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Posted 7 years ago

“I was really impressed with the quick service and customer care at Elite Garages. I needed a tyre changed at short notice and they not only did this, fitting me in to their busy morning schedule, but also assessed and advised on the status of the other tyres.”

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Posted 7 years ago

That's great Thanks so much for sharing :)

Posted 7 years ago

“Tracking carried out whilst I waited. All satisfactory and reasonable cost.”

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Posted 7 years ago

Thanks for sharing :)

Posted 7 years ago

“I popped into the Salisbury garage as I had a nail in my tyre causing a slow puncture. The staff were really helpful, sorted it there & then in a polite, professional manner.”

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Posted 7 years ago

Great to hear, Thanks for sharing :)

Posted 7 years ago

“Good communication throughout and charged a fair price”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“This was the first time I have used Elite. It was recommended to me by my son in law. The work done has given my car a new lease of life. They carried out a liming chain change. Service and MOT. They were courteous and kept me informed about what needs to be fixed. The price was itemised and less than I expected. I would recommend them to others.”

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Posted 7 years ago

That's great to hear, Thanks for the feedback and we look forward to seeing you again in the future.

Posted 7 years ago

Elite Garages is rated 4.8 based on 4,308 reviews