Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for rescuing me two minutes from your garage when the clutch gave up, much appreciated. 5th gear is fine; took it on a few long journeys and no problem as yet.”

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Posted 3 years ago

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Posted 3 years ago

“Everyone I dealt with was friendly and helpful as I limped into the garage with a flat tyre Only took around 30 minutes to sort out at a reasonable price The only thing I did point out was that the reception area could do with a really good clean and hoover Staff were aware of this and were hoping to get it resolved”

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Posted 3 years ago

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Posted 3 years ago

“Fantastic service, arrived on time and was given an exact time to pick the car up. Staff were friendly and helpful and accommodating”

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Posted 3 years ago

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Posted 3 years ago

“Quick and very helpful. Dave was very efficient”

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Posted 3 years ago

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Posted 3 years ago

“They are very reliable as always.”

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Posted 3 years ago

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Posted 3 years ago

“Having been to dealership in the past decided to switch. Was really impressed by friendly, professional & speedy service and also very competitively priced. Will definitely return.”

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Posted 3 years ago

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Posted 3 years ago

“Having spent nearly 40 years working in the motor trade for very large franchised garages it was refreshing to find a garage with a human face and to feel like a customer rather than a number. I’m very happy with the service I recently received from Elite Garages Caterham. I dropped my son’s car in for some attention to its suspension, within an hour we had a call from Elite with a diagnosis. They were able to get the parts and complete the job within the same day so no return visit required. Their after hours collection service where we were able to collect the keys and make payment up to 10:00pm is extremely useful. A good job all round, thank you.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“I have taken both my cars to Eltie Garages in Eastbourne numerous times. I am always impressed by their friendliness, helpfulness, and flexibility. They go the extra mile to resolve an issue even when they are very busy. Andy in particular must be one of hte most pleasant men I have dealt with in a garage. He is enthusiastic, and no request is too much to ask.”

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Posted 3 years ago

Thank you! Always happy to help.

Posted 3 years ago

“Very pleasant friendly helpful staff. Tyre had to be ordered time scales explained and kept”

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Posted 3 years ago

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Posted 3 years ago

“I always get my work done by these guys, they always do a great professional job, they take time to let you know any problems and then how it can be resolved . Reasonable prices and always go that extra mile. Thanks.”

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Posted 3 years ago

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Posted 3 years ago

“Great service quick and polite”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

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Posted 3 years ago

“I have used because they are near by, but actually find some of the staff rude and unhelpful. My last experience has confirmed this and I won’t be using them again.”

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Posted 3 years ago

Hi. We're sorry to see your 2-star review. We weren't aware of any issues so please email us at enquiries@elitegarages.co.uk with some further information so that we can look into this. Thank you.

Posted 3 years ago

“As usual, excellent service and always ready when advised. On payment, said to the counter staff 'Thank god for Malcolm'. The lady behind me said exactly the same.”

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Posted 3 years ago

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Posted 3 years ago

“Very prompt & efficient/informative re MOT. Staff friendly & welcoming. Waiting area a bit grubby.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service and very swift work”

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Posted 3 years ago

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Posted 3 years ago

“good advice and customer service”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service. I will be using them again. P Wood/”

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Posted 3 years ago

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Posted 3 years ago

“It was just a puncture, but Balint, the technician, cleaned the wheel rim and carefully replaced my VW toolbox - with the locking wheel nut - which is quite tricky on a Golf 7.5. I found everyone at Elite to be respectful, which is becoming rare these days, and I would not hesitate to recommend Elite based on my experience.”

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Posted 3 years ago

Thank you for your positive feedback! Always happy to help!

Posted 3 years ago

“Great service would use again”

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Posted 3 years ago

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,308 reviews