Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Front of house staff were knowledgeable, friendly and courteous. They gave good advice and prices were competitive. The back of house tyre technician repaired my puncture quickly and efficiently. (please note the repair was done on a first come, first served basis).”

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Posted 3 years ago

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Posted 3 years ago

“Good communication and work done as planned”

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Posted 3 years ago

“I’m happy with the repair done to my tire I’m so pleased that it was done so quickly.”

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Posted 3 years ago

“Very efficient and friendly service and a reasonable price”

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Posted 3 years ago

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Posted 3 years ago

“Good machanics fair priced Highly recommend”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service and good value for money. Very knowledgeable about car details and make it clear what they can and can't do. Even when they can't do the work they give good advice about what to do next. They repaired my 19 year old Ford which the local Ford dealer was unable to do as they were unable to source rear brake parts. Genuine, trustworthy car enthusiasts who are helpful.”

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Posted 3 years ago

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Posted 3 years ago

“Went to garage with tyre pressure issue saw me straight away I had a puncture they put on another tyre , very friendly and helpful staff even when extra busy and quality of work is excellent, great local garage”

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Posted 3 years ago

“always helpful, on the ball and good value”

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Posted 3 years ago

“Excellent service. Thankyou to Nathan for identifying the rattle on my car and fixing it. You have looked after my car for 10 years + and I am always happy with the service I receive. Many thanks.”

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Posted 3 years ago

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Posted 3 years ago

“Elite garages managed to completed my puncture reapir really quickly. The staff are super friendly and honest.”

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Posted 3 years ago

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Posted 3 years ago

“Friendly, reliable service. Can recommend.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent responsive and informative manager and staff”

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Posted 3 years ago

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Posted 3 years ago

“Booked for a certain time and when I got there the guys started straight away on replacing the tyres on my car. Booked to also have the tracking checked and adjusted but was informed and shown that one of my track rod ends was split and needed to be replaced. Tyre technician suggested deferring the tracking until after the repair. A very polite and good service.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent and trustworthy service.”

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Posted 3 years ago

“I visit whenever my car is having little issues. Jeff is always really helpful, polite, funny and friendly.”

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Posted 3 years ago

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Posted 3 years ago

“Had my MOT carried out at Elite Newport. Very pleased, quick, to cost and the advisories fully explained by a very friendly and knowledgeable fitter.”

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Posted 3 years ago

“Efficient and helpful 10/10”

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Posted 3 years ago

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Posted 3 years ago

“I am the Transport Manager for our Company and use Elite Garage in Lottbridge drove for MOT tests and general work on Company and personal vehicles. I find the work to be carried out efficiently and fairly quickly and the Manager and staff have always been surprisingly helpful with advice and in other ways not directly connected with the current Job. I have been pleased to recommend Elite Garage to several family, friends and business contacts over the past 2 years. Keep up the good work.”

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Posted 3 years ago

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Posted 3 years ago

“I bought 4 new khumo (non run flat) tyres online from your website (recommendation of tyres via my numberplate), for my 730d. Booked a slot and took time away from work to drop the car off in the morning. Upon taking the car in, I was told that they couldn't be fitted because the current wheels had run flats on them (and that they cant fit tyres they dont recommend). I said I was aware but the tyres were not runflats, but they where listed as recommended for my car online on your website. The chap then said they obviously make cars from the factory with runflats or non runflats but they can't fit either, if it differs to what is on the car, even if the customer requests and they are recommended via the website provided by yourselves. So this then left me with four new tyres and fitting services declined. No rebate was given off the price for not fitting the tyres, "tyre fitting is included free" so I was told. leaving me with four tyres at the original price that I had to take to a rival garage to get fitted at a extra cost of £80 labour (they had no issues fitting non runflats, they said they would only not fit them if you where trying to put a Non run flat on the same axle as a run flat, which is fairly standard logic). Point being, no where on the website or in the store does it say the policy you wont fit non run flats to a car that currently has run flats or viceversa.”

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Posted 3 years ago

“I was told a new bulb had been fitted in rear fog light as a result of MOT but it did not workand still does not work.Otherwise good personal service.”

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Posted 3 years ago

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,308 reviews