Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found the service at Elite Garages to be excellent. My only criticism is that the front desk could be more friendly”

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Posted 2 years ago

Thank you

Posted 2 years ago

“Fair price, courteous ,efficient service. Would recommend.”

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Posted 2 years ago

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Posted 2 years ago

“Good job done the work”

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Posted 2 years ago

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Posted 2 years ago

“I depend upon my car for my job (Estate Planning Consultant) and do 35,000 miles a year Therefore I rely on my garage for an honest service and to keep my car on the road. Elite give me that. I trust them.”

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Posted 2 years ago

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Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

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Posted 2 years ago

“I was not happy at being told the new tyres could be up to 2 years old. I refused to have tyres older than 6 months. The desk clerk started to push back at me, eventually, he said he would check the age of the tyres and they turned out to be about 6 months old, which was my limit of acceptability. The fitter was surly and I was not convinced he fitted new valves. I asked if he could see why I was slowly leaking ait on one tyre and he did not report back.”

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Posted 2 years ago

Hi. We're sorry to read your 1-star review. Please email us at enquiries@elitegarages.co.uk with some further information if you would like us to look into this. Thank you.

Posted 2 years ago

“I’ve been using Elite garages for 15 years with two cars and would hesitate to go anywhere else. They are very proactively helpful, honest and fair value. It’s also really convenient being next to the train station and the neighbouring petrol station provides a facility for early drop off and late pickup/payment if you’re a commuter. Love them”

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Posted 2 years ago

Thank you so much for your positive feedback and for being a loyal customer over the years!

Posted 2 years ago

“Really friendly staff, really accommodating appointment times and good value for money. I will always use Elite for all of my car servicing and maintenance needs. Top team and top service. Thank you!”

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Posted 2 years ago

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Posted 2 years ago

“Good service kept to time they said”

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Posted 2 years ago

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Posted 2 years ago

“Turn up at Elite garages having trouble with my car l hadn’t book slot had word with receptionist and they said hang we will have look and sort you if possible which they did would recommend them highly”

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Posted 2 years ago

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Posted 2 years ago

“Had my MOT done at Elite, booking was easy, parking was easy and I got a phone call about an hour later to tell me the car was ready and no faults found.”

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Posted 2 years ago

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Posted 2 years ago

“have used this garage, and I am always confident that the quality of work and customer service will be of a high quality”

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Posted 2 years ago

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Posted 2 years ago

“Polite friendly staff, quick and on time. Failed to call me back with a quote for the work needing to be done after a failed MOT.”

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Posted 2 years ago

“Friendly staff and very helpful.”

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Posted 2 years ago

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Posted 2 years ago

“Friendly and helpful. Sorted me out nice and quickly and got me on my way.”

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Posted 2 years ago

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Posted 2 years ago

“Remembered by name after just on visit... Quick an efficient service... Will return.”

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Posted 2 years ago

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Posted 2 years ago

“Went into this garage without an appointment with a flat tyre they were really friendly and repaired my tyre .. very honest would definitely use again”

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Posted 2 years ago

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Posted 2 years ago

“Friendly, helpful staff. Very prompt fitting of tyres. Very pleased with the service received”

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Posted 2 years ago

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Posted 2 years ago

“Purchased 2 tyres. Good price and fitted quickly.”

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Posted 2 years ago

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Posted 2 years ago

“Tyre replacement was excellent, fixed all the steering problems in one go.”

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Posted 2 years ago

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,308 reviews