Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful”

Helpful Report

Posted 2 years ago

Thank you!

Posted 2 years ago

“I was not happy at being told the new tyres could be up to 2 years old. I refused to have tyres older than 6 months. The desk clerk started to push back at me, eventually, he said he would check the age of the tyres and they turned out to be about 6 months old, which was my limit of acceptability. The fitter was surly and I was not convinced he fitted new valves. I asked if he could see why I was slowly leaking ait on one tyre and he did not report back.”

Helpful Report

Posted 2 years ago

Hi. We're sorry to read your 1-star review. Please email us at enquiries@elitegarages.co.uk with some further information if you would like us to look into this. Thank you.

Posted 2 years ago

“I’ve been using Elite garages for 15 years with two cars and would hesitate to go anywhere else. They are very proactively helpful, honest and fair value. It’s also really convenient being next to the train station and the neighbouring petrol station provides a facility for early drop off and late pickup/payment if you’re a commuter. Love them”

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Posted 2 years ago

Thank you so much for your positive feedback and for being a loyal customer over the years!

Posted 2 years ago

“Really friendly staff, really accommodating appointment times and good value for money. I will always use Elite for all of my car servicing and maintenance needs. Top team and top service. Thank you!”

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Posted 2 years ago

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Posted 2 years ago

“Good service kept to time they said”

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Posted 2 years ago

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Posted 2 years ago

“Turn up at Elite garages having trouble with my car l hadn’t book slot had word with receptionist and they said hang we will have look and sort you if possible which they did would recommend them highly”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Had my MOT done at Elite, booking was easy, parking was easy and I got a phone call about an hour later to tell me the car was ready and no faults found.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“have used this garage, and I am always confident that the quality of work and customer service will be of a high quality”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Polite friendly staff, quick and on time. Failed to call me back with a quote for the work needing to be done after a failed MOT.”

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Posted 2 years ago

“Friendly staff and very helpful.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Friendly and helpful. Sorted me out nice and quickly and got me on my way.”

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Posted 2 years ago

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Posted 2 years ago

“Remembered by name after just on visit... Quick an efficient service... Will return.”

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Posted 2 years ago

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Posted 2 years ago

“Went into this garage without an appointment with a flat tyre they were really friendly and repaired my tyre .. very honest would definitely use again”

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Posted 2 years ago

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Posted 2 years ago

“Friendly, helpful staff. Very prompt fitting of tyres. Very pleased with the service received”

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Posted 2 years ago

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Posted 2 years ago

“Purchased 2 tyres. Good price and fitted quickly.”

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Posted 2 years ago

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Posted 2 years ago

“Tyre replacement was excellent, fixed all the steering problems in one go.”

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Posted 2 years ago

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Posted 2 years ago

“Quick efficient service”

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Posted 2 years ago

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Posted 2 years ago

“Great prompt efficient service”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service. Professional and helpful.”

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Posted 2 years ago

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Posted 2 years ago

“I have booked MOT. Few days before my car was due to go in I found out I was not able to make it. Went in and asked to change the date and it was not a problem at all. Thank you for accommodating to my needs.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

Elite Garages is rated 4.8 based on 4,304 reviews