Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Wouldn’t go anywhere else.”

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Posted 7 years ago

Thank you

Posted 7 years ago

“Great team, the exhaust was sorted and the car was back on the road within a couple of hours. Many thanks Julie and Sam x”

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Posted 7 years ago

Thank you for sharing :)

Posted 7 years ago

“Always use them they go above and beyond for there customers”

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Posted 7 years ago

“I have used Elite Garages (Caterham) for many years and have always found them courteous, accommodating and exceedingly helpful. Andy on reception will always endeavour to get you seen by one of the mechanics as soon as possible and if parts are needed they are generally sourced very quickly.”

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Posted 7 years ago

Thank you for being a loyal customer and for sharing this great review :)

Posted 7 years ago

“All ways good service and a very professional job. I have used this garage for many years now.”

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Posted 7 years ago

Thanks for being a loyal customer :)

Posted 7 years ago

“Nice people I have been dealing with them for many years..”

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Posted 7 years ago

“In general a very good but still haven’t resolved the vibration and noise I get from the new brake pads and discs they fitted, something which I suspect I will have to resolve myself now and of course at more expense to myself.”

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Posted 7 years ago

“All good service”

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Posted 7 years ago

“Very quick and efficient service. Phoned at 8.30am for MOT & exhaust replacement. Was booked in for 10.30am the same day. Received a phone call from Elite at 12.14 to say work was completed and car was ready to collect....Absolutely brilliant!”

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Posted 7 years ago

That is great to hear, Thanks for sharing :)

Posted 7 years ago

“Had 4 tyres fitted at Eastbourne branch. Waited a long time almost 2 hrs . staff were swearing at each other and winding each other up right in front of me not a pleasant place to wait for tyres”

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Posted 7 years ago

Really sorry to hear about your recent experience at our Eastbourne branch. Rest assured this is not the usual high standard that Elite pride ourselves in. I will be investigating this matter to ensure it does not happen again.

Posted 7 years ago

“I'm happy with every aspect of my recent visits to Elite, Pulborough.”

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Posted 7 years ago

Thank you

Posted 7 years ago

“Very friendly and helpful, always on the ball, especially Gary,highly recommended”

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Posted 7 years ago

Great to hear Thanks for sharing Barry :)

Posted 7 years ago

“Walmer is first class and a credit to your company.”

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Posted 7 years ago

Thank you very much Gordon :)

Posted 7 years ago

“Always a first class job, reasonably priced and they don't do any work on your car that isn't required! Have been using their service for nearly three years and will carry on! Thank you Elite Garages!”

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Posted 7 years ago

Thanks for being a loyal customer :)

Posted 7 years ago

“Very professional and high standards. They always go that extra to help you. I aways will use them for both my cars. Good prices what more do you want.”

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Posted 7 years ago

Thank you

Posted 7 years ago

“Very polite, very efficient service. A nice experience.”

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Posted 7 years ago

“I have used Elite in Deal for a number of years and on every occasion the staff have been very welcoming and helpful and have great experience for all types of car.....and all types of problems. I have not had any negative experience with them at all. I thoroughly recommend them.”

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Posted 7 years ago

Thank you for sharing this and for being a loyal Elite customer :)

Posted 7 years ago

“Excellent customer service.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Very happy helpful service the guys were polite and fitted the new tyre quickly all round good service. I was very surprised as on other times I had tyres fitted there it was a lot different the other guys not the guys there Saturday were not so helpful a lot of locals that had tyres fitted there said the same but very happy with the service on Saturday”

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Posted 7 years ago

That is great to hear, Thank you for sharing and for giving us another chance. We do pride ourselves with excellent customer service so it's always great to hear feedback :)

Posted 7 years ago

“Friendly, polite and quick service. First time away from main dealer, will be sure to return.”

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Posted 7 years ago

Elite Garages is rated 4.8 based on 4,308 reviews