Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

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“G 8 customer service And a price that is not a rip off”

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Posted 3 years ago

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Posted 3 years ago

“Great staff, kept me updated in the whole process”

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Posted 3 years ago

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Posted 3 years ago

“Great service as always.”

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Posted 3 years ago

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Posted 3 years ago

“2 new tires for my wife's small runabout, ordered on-line fitted promptly so no prob's although website says 8.00 a/m opening it is in fact 8-30 no real prob's. Thank you will use again.”

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Posted 3 years ago

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Posted 3 years ago

“Did my mot straight away with out an apt which was very helpful polite and courteous service.”

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Posted 3 years ago

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Posted 3 years ago

“Service was prompt and very efficient and I would recommend this garage .”

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Posted 3 years ago

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Posted 3 years ago

“Very helpful when a tyre had a slow puncture. Efficiently repaired at a good price. Afterwards, car was driven out of the congested parking area so I could safely drive away.”

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Posted 3 years ago

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Posted 3 years ago

“I always feel well looked after by the guys at Elite, they are very reliable and quick to solve any issues I’ve had with my car. They are friendly, helpful and honest. I recommend them to all my friends.”

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Posted 3 years ago

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Posted 3 years ago

“My usual Garage advised me to go to Elite Garage in Walmer for their specialist knowledge regarding Air Conditioning systems. I received excellent advice and the problem seems to be resolved now. I hope this will continue to be the case for the next few years.”

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Posted 3 years ago

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Posted 3 years ago

“Appointment booked online 4 days prior for 2 front tyres. Chose 9am so it wouldn't impact on my work day too much. I arrived at 8.40 because the traffic was lighter than I expected. The guy on reception booked me in and I explained I would sit and wait. He said I had been double booked so there would be a bot of a wait. I sat in the waiting room. I waited and waited. Many blokes milling around, smoking in groups out the back, singing, dancing, swearing, general very loud banter but not much work happening. Eventually my car was ready at 11.10, over 2 hours of my work day missed. Manager apologised but didn't seem sincere, absolute chaos, poorly managed. Won't be returning.”

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Posted 3 years ago

Hi. We're sorry to see your 2 star review. If you would like us to look into this for you, please email enquiries@elitegarages.co.uk with some further information. Thank you.

Posted 3 years ago

“The same high standards as previous visits. Well done.”

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Posted 3 years ago

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Posted 3 years ago

“Simple online booking. Customer service was excellent. I would definitely recommend Elite Garages.”

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Posted 3 years ago

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Posted 3 years ago

“Staff were lovely, everything was quick & efficient.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent customer service. My vehicle was well looked after. No hidden charges”

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Posted 3 years ago

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Posted 3 years ago

“Very good and quick service, able to get me in on short notice and source the parts the same day. So far so good with my break pads and discs. Will come back again for sure”

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Posted 3 years ago

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Posted 3 years ago

“Two new tyres fitted, used Asda Tyres and had fitted at Elite. Staff very friendly, tyres fitted no problems at all. Will use again”

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Posted 3 years ago

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Posted 3 years ago

“Quick professional and informative I'd definitely recommend”

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Posted 3 years ago

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Posted 3 years ago

“Really friendly, really competitive in pricing work ,no complaints”

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Posted 3 years ago

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Posted 3 years ago

“After getting a puncture I asked on social media if anyone knew somewhere that could fix it the following day. Dan offered to help and said he would check at work the following morning after a brief chat on messenger to find out what tyre I needed. Dan was as good as his word - messaged the following day as soon as he got to work. They had my tyre and could change it that morning. I limped my car over - puncture was still releasing air slowly - and the new one was fitted within half and hour of my arrival. Definitely highly recommend Elite Tyres! You get exactly what they say they can offer.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent level of service, friendly and good value.”

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Posted 3 years ago

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,308 reviews