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Elvi Reviews

4.2 Rating 2,137 Reviews

79 %

of reviewers recommend Elvi

Company Reviews

4.2

Based on 2,137 reviews


Customer Service
Communication Channels	Email, Telephone

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Phone:

08455240260

Email:

enquiries@elvi.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first online order, ever, (I know!) but Elvi made it so easy. My parcel arrived promptly and although one item had to be returned and replaced - within 24 hours and by Royal Mail - the lovely people at Elvi helpline talked me through every step. Hayley Hasslehoff Collection delighted with the quality of cut, fabric and fit. I've even started taking an interest in clothes again. Don't change your helpline - the fact I could talk to someone who explained how sizing worked and knew the product range really gives me confidence in shopping with you. Thank you.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are very glad to hear that you are happy with your purchase and our service. Kind regards, Elvi Customer Services

Posted 7 years ago

“Beautiful clothes. Felt pretty and full of life. Did not have to compromise on style”

Posted 6 years ago

“At 6'3" and a size 20, I have finally gotten good at finding the occasional item that fits. But with ELVI, I have taken my fashion forward sensibilities to the next level! I am THRILLED with my purchases!! You have a new #1 fan across the pond, and I intend to spread the word. Thanks, ELVI!!”

Posted 6 years ago

“Ordered on Tuesday night. Delivery Friday afternoon - 12,000 miles away in Melbourne. Outstanding quality of service to match the quality of my new clothes!”

Posted 6 years ago

“The size was off compared to the size chart. Return cost as much as 46 dollars to exchange or return. Not worth it.”

Posted 7 years ago

“Great service - quality product at a reasonable price and arrived on time!”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are very glad to hear that you are happy with your purchase and our range of products. Thank you for shopping with Elvi. Kind regards, Elvi Customer Services

Posted 7 years ago

“Beautiful clothes, good quality. And very nice customservice. Quick delivery.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are very glad to hear that you are happy with your purchase and our range of products. Thank you for shopping with Elvi. Kind regards, Elvi Customer Services

Posted 7 years ago

“Should do larger size than 26 Arms always too small , styles are fab and ordering and service great but fit is disappointing. If styles came in a 28 and 30 it would be 10 out of 10 for perfection.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. Your feedback will be passed onto the relevant department as we are always trying to improve. Kind regards, Elvi Customer Services

Posted 7 years ago

“I love the new direction Elvi has taken in recent years. Very chic, very modern. BUT it's so important to actually use plus size models. The models on your website are at best 12-14. I think you'll find less returns and more loyal customers if you actually reflect who we are.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are glad to hear that you are happy with the direction we have taken and will pass your comments regarding models onto the relevant department. Kind regards, Elvi Customer Services

Posted 7 years ago

“Your designs are amazing.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are very glad to hear that you like our designs. Kind regards, Elvi Customer Services

Posted 7 years ago

“I didn't realize that the international fee to return the clothes from the states would be more than the cost of the clothes. Nothing fit right so now I'm stuck with 5 articles of clothing.....”

Posted 7 years ago

“I REALLY LIKE YOUR STYLES BUT YOU OFFER NO FREE RETURNS OR EXCHANGES TO USA CUSTOMERS. UNTIL YOUR POLICY CHANGES I WILL NOT ORDER ANYTHING ELSE.”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. This is something we are currently looking into. Kind regards, Elvi Customer Services

Posted 7 years ago

“Goede communicatie, snelle levering; kleding is mooi!”

Posted 7 years ago

“I bought 2 bombers (the Prima gold sequin one and the navy lace one), a tribal jumpsuit, a nautical short and a cute top. First of all, I don't know if all parcels are like that or if it's just because I bought an item from the prima collection, the black parcel was just beautiful! I'm so in love with this parcel! Next : the clothes. They all are dope! The bombers suit me perfectly and it's a top notch quality. I usually don't buy shorts because they are too short for my taste, but thanks to the comment of a French blogger, I bought this one and now I just want all other Elvi shorts! The jumper was actually bigger than I tought, and I really love that even if the pants touch the floor. The top want really big! I'm used to size up all my tops because of my bust, but here, it was large! I'm 110% satisfied with my first order on Elvi website and I can't wait to order a second time!”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. It has put a big smile on our face at ELVI HQ - we're glad you love our clothes and the packaging as much as we do! Kind regards, Elvi Customer Services

Posted 7 years ago

“The item was as described and good value for money”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it. We are glad to hear that you are happy with your purchase. Kind regards, Elvi Customer Services

Posted 7 years ago

“I have been looking for a Jumpsuit for ages, one I could wear for occasions,Ididnt want no zips/buttons etc, this is the perfect one, I am so pleased with it, the delivery was very quick,slighty too long but so what! Iam quite capable of taking a few inches off the bottom,THANKYOU VERY MUCH ELVI (ALSO HAYLEY HASSOLHOFF).”

Posted 7 years ago

Thank you for your review and for the time you have taken to write it! We're glad you are happy with your purchase and our service! Kind regards, Elvi Customer Services

Posted 7 years ago

“The sequin ombré dress looks nothing like the picture, it is also much shorter and I'm shorter than the model, the lining of the dress was longer than the actual dress, it also seemed to be very poor quality for the amount of money that it was worth, it looked like a potato sack with sequins on it. I am in no way a brand snob but this was my first order with Elvi, deciding to invest in a nice dress that would hopefully last, I've sent this straight back, I'm put off from ordering again.”

Posted 8 years ago

Thank you for your feedback. We were disappointed to hear that you did not like the ombre sequin dress as it has thus far been very well received. I will pass your comments about the design onto the relevant department who will investigate further. Kind regards, Elvi Customer Services

Posted 8 years ago

“Selecting and ordering online very easy. Helpline staff extremely courteous and good at their job. I had to exchange something - it was very easy to do, and exchanged item arrived with me before the one I was returning arrived at Elvi. I was trusted and no quibbles at all. I highly recommend this Company.”

Posted 8 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are glad you are happy with your purchase. Kind regards, Elvi Customer Services

Posted 8 years ago

“I used to buy a lot of clothes, initially from my local Newton Mearns shop, and latterly on line. I have been SO disappointed with the styles, sizes and quality for about 3 years now. I used to buy beautiful head-turning evening wear and suits for work. I'm so disappointed that now I very rarely find anything decent to buy from Elvi.”

Posted 8 years ago

Thank you for your review. We appreciate the feedback you have given and have passed your comments onto the relevant department. Kind regards, Elvi Customer Services

Posted 8 years ago

“I have ordered from Elvi for a number of years. Always loved their classic cut garments. Wish they would do more items that can be worn everyday to the office.”

Posted 8 years ago

Thank you for your review. We appreciate the time you have taken to write it, and have passed your comments onto the relevant department. Kind regards, Elvi Customer Services

Posted 8 years ago

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Elvi is rated 4.2 based on 2,137 reviews