“I have been using emanuals for the last six months, and I am really pleased with them. The website's interface is easy to use, and the search feature is quite useful and time-saving. After a purchase, there is no waiting period, you get instant download link. I believe the price is fair. I had a positive overall experience with eManuals' services. Five stars.”
“I found emanuals website to be very beneficial. Pure OEM manuals and efficient support service, I covered the membership cost on the first job itself. I highly recommend if you love to do your own repairs.”
“The procedure of registering on the eManuals website went smoothly for me. They also provide a free three-day trial so you can evaluate the quality of their manuals. I chose the 3-month package because it was economical. When I sought out for clarification, they answered politely and promptly. It's well worth the price.”
“I wasn't expecting finding a good manual for my old Cummins N14 , but this Manual from EManuals.com proved me wrong.Purchasing was simple, downloading was fast, and customer support was quick to respond when I needed assistance. I'm rather pleased with how well things went.”
“If your like me, you can't stand wasting time on the phone or digging through the internet to find shop manuals. This place is AMAZING. A one stop shop for every type of shop manual you can think of. The customer service is OUT OF THIS WORLD!! I have never found a company quite so willing to fix any issues that may arise. If your on the fence about buying a subscription, your wasting valuable time on a no-brainer decision. This is worth every penny. I'd like to give a special thanks to Kayden and to Ray. These fellas fixed a problem for me with the kind of quickness that reminded me of an old school business. Customers first. Thanks guys. Emanuals.com. THIS IS THE ONLY MANUAL SITE YOU WILL EVER NEED.”
“Prompt customer service, excellent service at an acceptable cost, and manufacturer-direct manuals. There were no issues in any other way. I'll certainly recommend others.”
“Emanuals's website is excellent; they provide Dealers manuals with a wealth of information. The finest feature, which I found most appealing, is that you can view your manual on any device and from any location. The prices are also fair. If you're sick of looking up the answers online, I strongly recommend it.”
“I had never used any online service of this kind before. So I had my doubts about the outcome. However, dealing with eManuals was a wonderful experience; they had the precise repair manual I was looking for. I received a download link immediately after placing my order, so there was no waiting. I'm quite happy. What more could a do-it-yourselfer want? Strongly advised.”
“Best in class service, support is very helpful and goes extra mile, I'm full satisfied of my purchase of Emanuals 3 months plan. Recommended from a DIYer.”
“Emanuals has everything I need, including a user-friendly interface, quick downloads, and prompt customer support when I had a question. Excellent value!”
“I've received great service from Emanuals, and they always respond quickly to my questions. There have been no complaints about their service, and they are always there to help. 5 out of 5”
“I signed up for the Emanuals service's free trial to explore what it has to offer after one of my friends who has been a member for the past year suggested it to me. I was surprised to find that they have nearly all the up-to-date manuals up to 2024. Above all, the manuals were available to me whenever and wherever I wanted. All I had to do was browse their website, and the Manuals were at my fingertips with a single click. Highly Impressed !!!”
“Warning: Be aware of the so called ”3-day free trial” – they will immediately charge you US$99 and then refuse to refund no matter how well you can argue against them. As this is fraudulent behaviour, I have reported them to both police and credit card company and urge anyone else who had the same problem to do that too.
Also, the manuals they provide are very low quality and plenty of manuals listed with different names actually contain exactly the same manual. I recommend buying a manual from a different company if you need one!”
Hey Håkan Ericsson,
We’re genuinely sorry to hear about your dissatisfaction with your experience at emanuals.com. We aim to be completely transparent with our trial and membership services, and I would like to address your concerns directly.
Our 3-day free trial is designed to provide users with view-only access to over a million PDF manuals, as clearly stated across our website. This allows potential members to evaluate our library’s content before committing. It seems there may have been some misunderstanding regarding our billing process. The charge of $99 you mentioned only applies to those who opt to upgrade to an annual plan, which it appears you did shortly after beginning your trial. According to our records, this upgrade was followed by downloading six manuals.
Regarding the quality of the manuals and the content issue you raised, we strive to maintain a comprehensive and high-quality library. Manuals with similar names typically cover different model years or variations but should indeed contain distinct content relevant to each specific model. We appreciate your feedback on this matter as it helps us to improve our services.
As per our policy, which is noted on our site, refunds typically are not issued once access to our library has been utilized, which includes downloads of manuals.
We are committed to providing helpful customer service and would like to resolve this to your satisfaction. If you have further issues or need additional clarification, please contact us directly at support@emanuals.com, and we will do our best to assist you.
Thank you for your feedback, and we hope to help resolve any outstanding issues you may have.
Thanks,
Customer Experience Team,
www.emanuals.com
“Emanuals.com's user-friendly layout makes searching for a particular manual very easy. The manuals I tried were comprehensive and provided step-by-step instructions. Overall, it's a wonderful place for do-it-yourselfers to start because the plans are reasonably priced, and the support is good. ”
“At first, I was a little hesitant, so I tried Emanuals out with a one-month membership. After finding that the service met my needs, I upgraded to the quarterly plan. I have been utilizing the services for almost three months now, and I haven't had any problems. Excellent initiative and great service!”
“Emanuals website have everything. Manuals with detailed instructions, comprehensive wiring and electrical schematics, and even torque specifications for the more complex components. Additionally, you may access all of this with one single membership, eliminating the need to buy separate manuals for every category. Overall, I had a positive experience!”
