END. Reviews

1.8 Rating 229 Reviews

19 %

of reviewers recommend END.

Company Reviews

Questions

Metrics

1.8

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How is END. returns process?

Helpful Report

(1 week ago)

Greater than 85% of reviewers feedback is END. returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ I was told that the order I placed, for my brothers Christmas present, had gone out of stock and that I was to "keep an eye on the website in case someone returns the item which I am after". ”

- Anonymous

“ Last two orders were cancelled by customer service for no reason. The one before that took 4 weeks to ship. They never respond to emails either. One time a sock came with a hole in it and returns would be overseas at my expense. ”

- Anonymous

“ I recently returned a number of items and got refunded incorrectly - Liam Cervantes from customer service has refused to look into it, despite me sending proof that the refund was indeed incorrect (I actually have one of the items with me, so it is IMPOSSIBLE that it could have got processed by the returns team and therefore prooves they are lying). ”

- Anonymous

END. Reviews

Returns - Difficult