END. Reviews

1.8 Rating 236 Reviews

18 %

of reviewers recommend END.

Company Reviews

Questions

Metrics

1.8

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How quickly does END. resolve customer queries?

Helpful Report

(3 days ago)

Greater than 43% of reviewers feedback is END. takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

35.29%

Industry Average

“ Extremely disappointing customer service. ”

- Anonymous

“ Pls do not buy from this company, worst customer service in history They will send you standard emails and will not look into you complaint I still have over 1000 pounds with them and have not received a refund for over 4 weeks and counting If you know what is good for you do not buy from the company, I assure you will regret it like me ”

- Anonymous

“ I contacted them to complain but the customer service person played dumb, directing me to returns processes and not answering my question when I specifically sent a screen shot of the "free returns" in my confirmation screen of the order. ”

- Penny

END. Reviews

Customer Service - Bad