Enviro Lights Reviews

Name: Enviro Lights
Rating: 4.37

4.4 Rating 615 Reviews

83 %

of reviewers recommend Enviro Lights

Company Reviews

Questions

Metrics

4.4

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01279 442266

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Enviro Lights 5 star review on 14th October 2020

Thomas Harding

Enviro Lights 5 star review on 22nd August 2020

Sarah Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have waited nearly 4 weeks for my order, no communication or explanation, not good!”

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Posted 5 years ago

“It’s been over 2 weeks I haven’t recieved the item nor have I had any email to update me on the delivery”

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Posted 5 years ago

“I have still not received my order.”

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Posted 5 years ago

“Hi there. Not the best review I'm afraid. Have not received my order as yet. Have sent emails to sales and customer services and as yet have had no reply. Whilst I do understand the challenging position we are in at the moment a reply would be good. Regards John”

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Posted 5 years ago

“ordered 10 days ago and not received delivery yet.”

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Posted 5 years ago

“Not received yet.”

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Posted 5 years ago

“I , have still not receive my purchase as of today which is very dissipating Thank you”

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Posted 5 years ago

“Useless item - it went straight in the bin.”

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Posted 5 years ago

Hello Jill, Thank you for taking the time to leave us a review. We encourage reviews, negative or positive, to help us improve our customer service and product range. If you decide to order from us in the future, please do advise us of any problems so that we can try to rectify them. Best regards, Envirolights.

Posted 5 years ago

“Disgraceful service payed for lights they never came now still waiting on a refund. Six wks later.”

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Posted 5 years ago

Hello Aaron, Thank you for taking the time to leave us a review. We encourage reviews, negative or positive, to help us improve our customer service and product range. Unfortunately do to courier problems there was a delay with this order. We arranged replacements which you rejected back to us and then issued a full refund, as per our communications. We apologise for the problem you experienced ordering with us. Best regards, Envirolights.

Posted 5 years ago

“Cannot rate this company, I have not received my delivery from them yet.”

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Posted 5 years ago

Hello, thank you for taking the time to leave a review. These were ordered over the Christmas period while we were closed. This has been despatched and should be with you shortly. I will email you directly to confirm tracking details. Please be assured now this has been raised we will deal with it as promptly as possible. Regards, Envirolights.

Posted 5 years ago

“Ordered 2 lights and you have sent me one fine and one is the wrong one so am not very impressed”

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Posted 5 years ago

“I’ve asked on to emails to receive copy of refund they have still not replied or done so because they were out of stock they should known this on order but still took my money !! Bad service”

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Posted 5 years ago

Hello Maria, a copy of your refund was automatically sent to the email address you provided as soon as it was issued. We also sent a copy earlier this week as requested. I have forwarded a copy to you again this morning. With regards to the item being out of stock, as it is a seasonal item, it had sold out. We did advise as soon as we realised we could not fulfil your order. We do not work on weekends so as the order was placed on a Saturday, this was on the Monday morning. The refund was issued on the Tuesday. Apologies we could not fulfil your order on this occasion. Best regards, Envirolights.

Posted 5 years ago

“I have no idea whether these will work as the package was thrown over a metal gate when the office was closed. I would not recommend the delivery service at al and will be asking for a refund.”

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Posted 5 years ago

Hello Jeanne, Apologies that you have had an issue with this order. Unfortunately we are only a small company and therefore have to rely on outside couriers for our deliveries. We will contact Fedex to make a complaint. In the meantime if the items are damaged, please contact us via phone or email. Best regards, Envirolights

Posted 5 years ago

Hello Jeanne, Apologies you have had a problem with this order. I have tracked this parcel with FedEx and it says the parcel was delivered today (Fedex do not deliver at the weekend) and signed for by you. Could this parcel be a delivery from another company? If this information is incorrect and the goods are damaged please contact us by phone or email. Best regards, Envirolights

Posted 5 years ago

“The products supplied were of poor quality and not fit for purpose as described. I have now safely disposed of the products, as the cost involved in shipping them back from a time perspective would out way the return value”

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Posted 5 years ago

“Excellent service, lights arrived when they were due”

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Posted 6 years ago

“Not happy I paid for my order on the 4th of December and is the 13th and still no parcel. Will not be recommending to my friends”

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Posted 6 years ago

“Waste of money and time don't buy don't work.”

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Posted 6 years ago

Enviro Lights is rated 4.4 based on 615 reviews