EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bespoke small charging unit. Easy application process and good communication throughout. Problems with app pairing. Multiple attempts required before activation.”

Helpful Report

Posted 4 years ago

“The help desk / support line are very good and hands on scheduling charge is good all from an app Shame the WiFi /control unit needs a separate power supply as it uses an existing socket in the garage leaving me short”

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Posted 4 years ago

“Excellent service. I was kept informed throughout the process, and the installation was performed speedily and to my satisfaction. Only small hiccup, was that I as informed that I would be told on the day, what time the installers would be arriving. I didn’t receive this notification. Very minor issue. Overall. Very pleased.”

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Posted 4 years ago

“Very polite and efficient, quickly sorted out an issue that was beyond their control. The unit itself is very neat and looks good.”

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Posted 4 years ago

“Fitted by an excellent member of the Octopus Energy team Connor. Very neat work and the unit is working well. The EO Charging App is straight forward to use and works well and the link to the solar panels a real bonus. Only used once so far but very please with the simplicity and the small size of the unit! 😃😃😃”

Helpful Report

Posted 4 years ago

“It’s a bit early to say, and as it’s the first charger I have used I can’t be much help! It’s very neat and unobtrusive. Much quicker and easier than using a 3 pin plug trailing out of the window! It’s easy to use the app to change it to charging during the day if necessary but good to know you can just leave it plugged in and it charges at night.”

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Posted 4 years ago

“Good service! Professional install! Had an issue with one of the devices that connects everything together. Setup is currently working. Installer said they would come back if needed. Once again top service by all!”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

“Professional service from start to finish.”

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Posted 4 years ago

“Really good service. Great installers and spot on timing”

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Posted 4 years ago

“Super easy service, remote pricing based on photos and drawing of house. Really friendly and efficient fitter who also helped register and set up the app. Many thanks EO charging”

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Posted 4 years ago

“Excellent charger with a small footprint on the front of the house. Looks good, does what it is suppose to do and was installed with minimal disruption.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Fantastic service from start to finish!”

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Posted 4 years ago

“Great service with excellent communication throughout the process. Prior to contacting EO, we had arranged a few direct installer quotes but it was considerably cheaper and more efficient going through EO. I wouldn't hesitate to recommend!”

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Posted 4 years ago

“Had a fantastic experience with EO and my charger install. The installation was very well done and everything was up and running very quickly. Would recommend!”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Communication was excellent, and the installer William did an excellent job”

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Posted 4 years ago

“Scott was excellent, he did a very good job.”

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Posted 4 years ago

“Early days but I like the appearance and functionality of the Charger and the app was easy to set up and works great. In fact the whole process for ordering and getting it installed has been impressive.”

Helpful Report

Posted 4 years ago

EO Charging is rated 4.4 based on 1,210 reviews