EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.34

4.3 Rating 1,216 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fault on one of the components but Luckily engineer had a spare One”

Helpful Report

Posted 5 years ago

Hi Gerard, Thanks for taking the time to leave us a review - we’re pleased your EO charger is up and running! It’s great to hear that our installer was able to resolve the component issue your first experienced with your charger - if you have any problems in the future then don’t hesitate to drop us a note on support@eocharging.com. Happy charging! ⚡️ The EO Charging Team

Posted 5 years ago

“Great deal on original OLEV grant, price held despite Covid-19 delays. Poor electrical subcontractor install actioned immediately by EO team resulting in a complete re-install to full professional standard. V happy customer.”

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Posted 5 years ago

“Kept me informed of changes during Corona and installation very quick on the day.”

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Posted 5 years ago

“Does what it says. Reliable so far and looks great at the front of the house.”

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Posted 5 years ago

“Really good quick and efficent service. Arrived and did the job as needed in a timely way. I would highly recommend Paul and the company going forward.”

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Posted 5 years ago

“The EO Mini Pro is one of the smallest chargers on the market and would fit discreetly almost anywhere. The support provided by the company to resolve an issue experienced with the software has been great!”

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Posted 5 years ago

“All my queries were answered very promptly and work was done on arrange day”

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Posted 5 years ago

“It’s a small, reliable wall charger that simply works well.. is there anything else needed to be said? Yes there is....The customer service team is great too., as were the fitting company.. Absolutely worth the money..”

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Posted 5 years ago

“Works reliably and app is easy to navigate. Very discreet on wall and no fuss to use.”

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Posted 5 years ago

“I've just had a EO Mini Pro installed last week, when it was installed I had a few issues with WIFI connectivity and other softwhere issues form the charger. I had been in contact with your technical support team (Jack) in particular who was so helpful and understanding of the issues I had been experiencing. when I called I was annoyed and distressed after spending lots of money on a charge point that was not working. Jack spent almost 2 hours on the phone with me trying to diagnose the issues , not once did he give up and he was so calm and focused on helping me that I then had regained my confidence with EO. in the feature if I was to have a problem I could call EO and know they would do all that they could to help me get back up and running. I will defiantly recommend EO to friends, family and others. Great customer service, fantastic product and all in all, the charger looks awesome on the side of my house my house. Well done EO for the whole process.”

Helpful Report

Posted 5 years ago

Hi Jamie, Thank you for taking the time to provide such detailed feedback - we’re really pleased that your charger is up and running! It’s great to hear that our Technical & Support team were able to resolve the software issue you first experienced. If you were to have any questions in the future, you know where to find us ⚡️ Happy charging! The EO Charging team

Posted 5 years ago

“First class......Natalie was awesome throughout, I asked some pretty dumb questions and she took me through the process without a hitch.”

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Posted 5 years ago

“Great little chargepoint.”

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Posted 5 years ago

“EO have opened a gateway to the world of home charging for my Hybrid car with a system that is both stylish, functional and simple to use.”

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Posted 5 years ago

“Great charger - no fuss and easy to use”

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Posted 5 years ago

“Superb small charger.”

Helpful Report

Posted 5 years ago

“Excellent from start to finish. Lots of help and support making applications for grant funding from EST.”

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Posted 5 years ago

“Excellent communication, very knowledgeable and helpful. I am very confident in this product.”

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Posted 5 years ago

“Great team and Excellent service Spoke with Jack from EO team and we had a new charger fitted at no time”

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Posted 5 years ago

“Had a faulty unit which was replaced very quickly (just three working days from being reported to 'support' to being replaced) in spite of not being an urgent issue, it was still charging adequately. The new unit is performing perfectly.”

Helpful Report

Posted 5 years ago

“great service by installer - but a pity that actual unit missed its designated delivery time.”

Helpful Report

Posted 5 years ago

EO Charging is rated 4.3 based on 1,216 reviews