EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and informative. Made the whole process very effortless.”

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Posted 4 years ago

“The two fitters were first class and extremely helpful. Nice product and good installation.”

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Posted 4 years ago

“Good service. I changed from universal to tethered at late notice and firm was very efficient in enabling it to happen.”

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Posted 4 years ago

“very discreet charge point. Excellent installation service - highly recommended.”

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Posted 4 years ago

“Great it is so small on the outside of teh house. It would be good to advise customers that they need to have three boxes including the plug inside the house, not a problem in our case but we were unaware until the fitters arrived. The guys who fitted the unit were excellent.”

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Posted 4 years ago

“We wanted a charger that was unobtrusive and efficient. A friend recommended the EO Mini and we had a silver one installed. Looks good and works well with the app, very easy to programme.”

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Posted 4 years ago

“Great discrete wall charger and perfect installation”

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Posted 4 years ago

“I encountered some issues throughout the install process that were mainly down to the designated company who installed the unit. EO were incredibly keen to learn of these bumps in the road in a very proactive and supportive way for the benefit of future customers. I was extremely impressed with their aftercare and the unit is working well and looking great - being so small. I haven’t regretted purchasing an EO Smart Home and would have no hesitation in recommending EO to anyone in the future!”

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Posted 4 years ago

Hi Darryl, We’re sorry to hear that you've had such a frustrating experience with your charger and we thoroughly appreciate you taking the time to provide such a detailed review. In most instances we refer our home charging installs to a carefully selected number of nationwide installers who have been thoroughly trained to install our charging products. We appreciate that the way the installation was carried out may not have been best in your instance but are glad to hear that your charger is now up and running. Customer satisfaction is incredibly important to us and we would greatly appreciate the opportunity to speak with you in person to get direct feedback on our installation process - could you please contact us on install@eocharging.com or 0333 77 20383. Thanks, The EO Charging team

Posted 4 years ago

“Fantastic service and installation.”

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Posted 4 years ago

“Very friendly, prompt and efficient. Very neat and tidy job, cleaned up entirely after themselves and talked me through everything in detail.”

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Posted 4 years ago

“Albeit the scheduling of the appointment was moved many times, this was a direct result of Covid. The installation when completed was excellent and very tidy. Now installed the charger is simple and works like it says on the can.”

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Posted 4 years ago

“Simply and conveniently installed. Well prepared for the future of driving.”

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Posted 4 years ago

“We have suffered with the issues of installation delay because of Covid. Octopus were not able progress the installation. However, Emma and Liane in the installation team from EO were really helpful, polite , helpful and warm to engage with. The Installer (Chas from Bewired) was excellent in doing neat professional job. The technical back up has been great so far. It’s in and it’s working ok. Looking forward to saving...”

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Posted 4 years ago

“Competitive pricing. Prime contact after charging point was fitted - Jack H. Easy to talk with and very patient in helping me get through all aspects of setting up Electric charging. Hope he will be available when Smart Meter is fitted.”

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Posted 4 years ago

“Very good fitting of the hardware. A clean, tidy and very professional job.”

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Posted 4 years ago

“The gentleman who fitted the wall charger was very good in explaining how all works. I am fitting Solar panels next month , I may need some help how to integrate it with my Solar , if that is ok , thank you for a grand job”

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Posted 4 years ago

“The charger is perfect. It looks very modern, discrete and stylish, and charges at 28mph, exactly as promised. Very impressed with the charger and the installation team: Mrcharger.”

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Posted 4 years ago

“Quick and simple process and a competitive price. Work quality is excellent and the quality of equipment used is first class.”

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Posted 4 years ago

“Nice fella came and fitted our charger”

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Posted 4 years ago

“Excellent service from Sam from power ev”

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Posted 4 years ago

EO Charging is rated 4.4 based on 1,210 reviews