“My order was posted out a little later than expected having used this company before but was around the same time as new stock release. Regardless items were received and are excellent and I was emailed once posted with confirmation”
“Very pleased with the speed of delivery and careful packaging of my items. Pleasant communication, issues dealt with swiftly including returns and refunds. Will gladly purchase from again.”
“I ordered a Pikeur Paulin showjacket. When it arrived I realised the wrong colour had been sent and although it was beautiful it didn’t match my other show gear. When I phoned, the lady I spoke to was super helpful and apologetic that the website photo was incorrect and offered to send me a label to return for free and they would send the correct jacket straight away. In the end I loved the jacket so much I decided to change my other gear instead. I had the black and rose gold which is gorgeous.”
“Delivery time was longer than anticipated. Returned one item due to image online not matching item in person, and had speedy refund. Great customer service
Thank you”