Equip Health Reviews

Name: Equip Health
Address: 2659 State St Suite 100, Carlsbad, California
Rating: 4.37

4.4 Rating 70 Reviews

84 %

of reviewers recommend Equip Health

Company Reviews

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About Equip Health:

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works.

Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and mentors.

We operate in all 50 states and are in-network with most major health insurance plans. For more information, please visit equip.health.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I've shared with the team recently, I feel that my daughter is lacking the support she needs, mainly because she went from PHP, 6 hours per day for 5 days per week, to having maybe 1.5 hours worth of conversations with providers in the last 3 weeks. My ex-wife and I are well-versed with FBT and various other treatments, having been in this fight for almost 5 years now, but the majority of the talking has been with us, with much less interaction with my daughter. It's kind of like she quit "cold turkey" on therapy, and there have been some conflicts between us that I think could have been smoothed out with more consistent therapy. If the parents need to get talked to, that's fine, but for onboarding there should be more scheduled meetings with the new people to also get the ball rolling with the patient, especially if they're an adolescent.”

Helpful Report

Posted 1 year ago

“Equip allowed us to keep our daughter at home, surrounded by the family, friends, and teachers who were her support system while adding on the support of a counselor, peer counselor, parent counselor, nutritionist, and more. We were facing having to send her to a hospital in another state, so we are so grateful we found Equip. She went through her treatment during her senior year of high school without missing out on key experiences and challenges. She has now completed treatment and is thriving!”

Helpful Report

Posted 1 year ago

“The experience has been life-changing for our daughter. The support, resources, and overall care has been outstanding compared to anything else we have tried. We also appreciate that we can have appointments in the comfort of our own home and work around our schedules.”

Helpful Report

Posted 1 year ago

“Our family has unfortunately had a long fight with ED. Equip gave us loving, firm and clear tools to help our loved one battle this disease. We’re so grateful.”

Helpful Report

Posted 1 year ago

“I truly feel that Equip helped to save not just our daughter but in the process our whole family. We knew our daughter was sick and we knew she needed help. We had great providers locally and were using a dietician and a counselor and our pediatrician. We were all trying so hard but 6 months of trying and things just weren't getting better - they were getting worse. My husband had a job change and by a miracle Equip was finally in our network. From the very first appointment we had with the Equip the providers deep expertise in Eating Disorder Treatment shone through. Every single preson we met with completely understood what we were going through. They met us where we were and taught us so much. It took 6 months of appointments with Equip before my daughter could make it to a counseling appointment without extreme panic. Our counselor helped us stay the course. And it worked. After 13 months of treatment my daughter was sad to be leaving leaving her counselor. It was so bittersweet to be sad to be leaving the place you never wanted to be. We will forever be grateful for the compassion and the expertise that Equip brings and for saving our daughter.”

Helpful Report

Posted 1 year ago

“I would have given Equip a five had it not been for our last few months. I will say that the teams we had were amazing and we appreciated all their support. The area where we struggled with is when our daughter was being discharged due to an "internal review" and we were never given clarity on this reason other than she had been with the program for a long time. She was finally starting to turn the corner when we were told we were being dropped or could pay out of pocket for "relapse prevention." However, she was never "recovered." I feel like if Equip can keep its focus on the patient and their recovery, this organization and the people it serves will thrive. If they are going to take more of the business end and focus on insurance companies and maintaining a steady flow of clients, these clients will be released too soon and without the proper tools to not relapse. Anorexia nervosia is not something that is "curable" in 52 weeks. I hope this factor is taken into consideration.”

Helpful Report

Posted 1 year ago

“Equip help give us our daughter back. It took a team of amazing people that we couldn't have done it without them. What I loved about Equip is the fact that this only works if you are willing to give it all you've got as a parent or loved one of the patient. I wasn't willing to hand my daughter off to someone for treatment, I wanted to be part of the efforts, all in the safety and reassurance of our own home and within our family.”

Helpful Report

Posted 1 year ago

“Equip was an absolute blessing in bring our thriving daughter back to an even better version of herself as she suffered from anorexia. Equips model of starting your family with a minimum of a five person qualified and trusted team from the beginning is a beautiful thing. Our team had ongoing communication together. Piecing and accessing what we as caregivers and our loved one was communicating to them as far as what we were seeing/experiencing. This allowed them to focus on the best treatment and advice specifically to our loved ones recovery. (As everyone journey is different.) I can not begin to tell you how knowledgeable, professional, attentive, supportive and compassionate our team was. I am forever grateful to each one of them. They listened, encouraged and provided continued helpful advice. In addition Equip provides additional support groups of which I highly recommend attending as many as you and your love one can. Groups such as Peer groups, Caregiver support groups, Sport and ED groups, Sibling support groups etc. Every group I attended was always a learning experience with knowledgeable and compassionate leaders. Being surrounded by others on the journey is a source of comfort as well. With our amazing team we trusted the process. As a result we have a daughter who is in strong recovery. As parents we feel so empowered as we have the tools and confidence to help prevent a relapse If the ED still sneaks in we have been equipped to be ready to send it back out. Can not recommend a better program.”

Helpful Report

Posted 1 year ago

“Equip came along when our family was nearly at the end of our rope. We were grateful for such a responsive team. Although it became necessary to change our therapist part-way in, that transition was explained to us and my daughter was given time to make the adjustment. As our family became more healthy in our day-to-day interactions and my daughter was weight restored, we came to view the team as an extension of family. You won't be disappointed!! I gave 4 stars simply because the current model is food/weight restoration heavy. It was my feeling that my daughter needed additional counseling that may not have fallen under those umbrellas. Although as she became weight-restored and was free to talk through about other aspects of her mental health, we never felt the focus was one of underlying factors but instead about the disordered eating. It was unfortunate that we felt the need to seek outside counseling as a result when we'd already developed such a close relationship with the team.”

Helpful Report

Posted 1 year ago

“So far so good”

Helpful Report

Posted 1 year ago

“Great education and empowerment to help my loved one make changes”

Helpful Report

Posted 1 year ago

“Honestly, you saved my daughter's life, and gave power back to her, gave her autonomy again. She is grateful and we are grateful. The treatment is very effective and the parents/guardians need to be 100% behind it for it to be successful. We were always behind it, and we are thankful.”

Helpful Report

Posted 1 year ago

“The care providers are truly the best I've ever experienced. I could not have overcome my ED without the help of these skilled professionals. Truly life changing”

Helpful Report

Posted 1 year ago

“We came to Equip when we knew that our daughter had an eating disorder (which took us several months to figure out), but we did not know what it would take to get her better. We had tried working with our regular health care providers but their assistance either seemed ill informed or ineffective. We found Equip on an internet search and we were really happy that we did because after we got our insurance company’s approval (in which we had to make the case that we could not get the same care otherwise) we were blown away by how much help we got from Equip and how well everyone got eating disorders. Their family based therapy and coordinated team efforts made all the difference. After getting the help she needed our daughter is well on the path to recovery now. She is out of town this weekend with a school club and we know that she will eat well and be healthy because of what she learned. Before Equip, we couldn’t have felt like she would be able to eat safely and we wouldn’t have allowed her to go or we would’ve been worried about her the whole time. Thank you Equip for everything you did to help our daughter and our family!”

Helpful Report

Posted 1 year ago

“After a long high school battle with anorexia, my daughter is in college and thriving thanks in large part to Equip. We tried many treatment approaches, but Equip’s family-based treatment – and ability to bring a full team of talented, empathetic healthcare providers to us, on our schedule, was invaluable – and she was able to take the treatment with her to college as her recovery progressed. I highly recommend this program – it changed our lives.”

Helpful Report

Posted 1 year ago

“Knowing we’re not alone was very comforting. Good presentation and direct communication about the difficulties ahead.”

Helpful Report

Posted 1 year ago

“The new patient progress has been easy and everyone has great to work with.”

Helpful Report

Posted 1 year ago

“Equip has been an excellent support system for our family. Having the ability to schedule sessions with all members of the team conveniently through the platform greatly simplifies things. And knowing that the default is that all team members are connected is huge. With a typical, distributed outpatient treatment team, we felt we were playing quarterback all the time to first, get the team members connected and then second, make sure that each team member was sharing valuable insights with each other. Never mind the fact that we don't have to individually manage insurance claims for each provider! All our team members have been great. Caring, thoughtful, compassionate, helpful. We have no complaints. They meet us where we are. Don't push for more than we can give and provide the type of support we ask for. The peer and parent mentor programs are a huge bonus to working with equip. Everyone who has supported a child with an eating disorder knows how hard it is to find others who truly understand what you're going through. With a peer/parent mentor, this comes right out of the gate and helps build trust and makes you feel supported in a way you won't get from a traditional treatment team. I could go on and on, but one more thing I'll mention is that Equip offers a seemingly endless supply of additional learning and support opportunities, all at no additional cost. The variety of sessions is incredible - truly something for everyone. There's so much positive to say about Equip. We love what they've built and what they are offering.”

Helpful Report

Posted 1 year ago

“Equip has been an absolute lifesaver for our family over the past year as we navigated through our 14-year-old son's battle with anorexia. The comprehensive care team, flexible scheduling options, and virtual platform were instrumental in guiding us through this challenging journey. The support we received from Equip was unparalleled. Our care team provided us with the education, tools, and support necessary to take control of our son's eating disorder and facilitate his recovery from the comfort of our home. Our therapist, dietician, and family mentor offered practical strategies for handling difficult situations, which proved to be invaluable during some of our toughest moments. What truly stood out to us was the expertise and immense support demonstrated by every member of the Equip team. They were compassionate, understanding, and genuinely committed to helping our son overcome his struggles. Their dedication made all the difference in his recovery process. I wholeheartedly recommend Equip to any family who is dedicated to supporting their child through eating disorder recovery. Thank you, Equip, for being there for us when we needed it most.”

Helpful Report

Posted 2 years ago

Equip Health is rated 4.4 based on 70 reviews