Equip Health Reviews

Name: Equip Health
Address: 2659 State St Suite 100, Carlsbad, California
Rating: 4.58

4.6 Rating 59 Reviews

90 %

of reviewers recommend Equip Health

Company Reviews

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About Equip Health:

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works.

Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and mentors.

We operate in all 50 states and are in-network with most major health insurance plans. For more information, please visit equip.health.

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Anonymous // 01/01/2019

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“Equip helped us get into a routine where I learned techniques on how to get my daughter to eat.”

Helpful Report

Posted 6 months ago

“The wrap-around care at Equip has been extremely beneficial for our family. We've gotten excellent care from our treatment team and the additional groups/workshops have been outstanding. The virtual platform, and being in-network with insurance, have made treatment accessible. I'm very grateful for Equip and highly recommend it for families doing FBT for ED treatment.”

Helpful Report

Posted 7 months ago

“Equip was able to work around our busy schedule and provide service tailored to our family. The virtual option was exactly what we needed. After being in the hospital for 30 days, we were exhausted and needed a break from hospitals. We appreciated being able to reach out to get help with what we needed when we needed it. I felt that the staff truly cared for my daughter and was happy to see her fully recover.”

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Posted 7 months ago

“Equip has been phenomenal so far! Everyone is kind and knowledgeable. It's been rewarding and an empowering experience so far!”

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Posted 8 months ago

“I don't know where we would be today without the expertise, guidance and support from Equip team. Our medical provider, peer mentor, family mentor, therapist, dietitian all worked alongside our family and daughter to work towards recovery. We are incredibly grateful to Equip and highly recommend this virtual program to any family dealing with an eating disorder.”

Helpful Report

Posted 9 months ago

“I made an appointment and got a text confirming that someone would call me at a certain time. However, I never received a call or an email to explain what happened.”

Helpful Report

Posted 9 months ago

Hello, We are sorry to hear that your recent experience with Equip did not meet your expectations. We take all feedback seriously and strive to provide the optimal communication and support for those who wish to seek care in our program. If you would like to share additional information regarding your experience or would like any additional support in connecting with our team, please reach out to our Patient Experience Department at feedback@equip.health who will be able to assist you further. Thank you -

Posted 9 months ago

“I had been actively trying to find help for my son with ARFID when the EAP (Employee Assistance Program) through my work suggested Equip. I was a little skepitcal at first because I kept reaching out to other places that couldn't help and didn't think this would be any different, but loved the idea of it being all online and evening hours that worked around both my work and his school schedules. So we decided to give it a try. The whole team was wonderful. Our family mentor, Christine (I believe, sorry I'm bad at names), was great at listening and offering suggestions. She was so friendly and I felt like I had known her forever. Jamil was assigned as my son's therapist. I cannot say enough positive things about him. He connected with my son, my other two kids, as well as myself. The first couple of sessions were rough because my son was really pushing back, but we stuck with it and it got easier. Before long, my son couldn't wait to share news of things happening in his day to day, new foods he tried or rewards he earned from his food chart. I'm glad we made it through the whole program and can walk away with the tips and tools we learned and will continue to use through our journey. I will say the only bad thing is having to say goodbye to everyone because they have become like family.”

Helpful Report

Posted 9 months ago

“When my child was diagnosed with AN I delved into doing my research and found that Family Based Treatment had the most evidence that it would result in a full recovery. It was also during the height of Covid, so I was open to online therapy... something I might not have been open to prior to that time. I found that with the number of appts we had initially, being online was helpful. It is also very time consuming at first, but so important to have a team to help. I also appreciated that I didn't have to be the "go-between" and manage communication between the dietician, therapist, support team and medical doctor. They all communicated behind the scenes so I could focus on the hard work of re-feeding my child. Also, they took our insurance, the process was easy, and that was one less thing to worry about as well. This is how mental health care should be. We had an amazing therapist and the family mentor became more like a trusted friend. Don't get me wrong, it takes a lot of dedication for a family to utilize FBT, even with amazing support, BUT, my child has now been in recovery for almost 3 years and we have all learned what we need to do to keep them there, as well as what to look out for should they ever backslide. Thank you Equip! I am not sure where we would be without you.”

Helpful Report

Posted 9 months ago

“We had a wonderful experience with Equip! Each member of our care team was knowledgeable, compassionate, and understanding. Our medication management provider found the perfect medication and dose after years of trial and error. Our nurse practitioner was so friendly, but also ordered blood work that identified an underlying autoimmune disease that no other provider thought to test for before during or after nearly two years of ED treatment at all levels and a variety of facilities. Our dietitian got us through so many fear foods and never made us feel bad about set backs. The family therapist was contact steady support, but always gently pushing all of us forward. We delayed meeting our parent peer for sometime since we were skeptical about their value and then they became one of our favorite supports in our whole journey. I don’t think the online nature would have worked until we were all ready, but once we got there it was so convenient and flexible. Thank you Equip! Although so happy to be well enough to move on, we will genuinely miss all of you.”

Helpful Report

Posted 10 months ago

“As I've shared with the team recently, I feel that my daughter is lacking the support she needs, mainly because she went from PHP, 6 hours per day for 5 days per week, to having maybe 1.5 hours worth of conversations with providers in the last 3 weeks. My ex-wife and I are well-versed with FBT and various other treatments, having been in this fight for almost 5 years now, but the majority of the talking has been with us, with much less interaction with my daughter. It's kind of like she quit "cold turkey" on therapy, and there have been some conflicts between us that I think could have been smoothed out with more consistent therapy. If the parents need to get talked to, that's fine, but for onboarding there should be more scheduled meetings with the new people to also get the ball rolling with the patient, especially if they're an adolescent.”

Helpful Report

Posted 10 months ago

“Equip allowed us to keep our daughter at home, surrounded by the family, friends, and teachers who were her support system while adding on the support of a counselor, peer counselor, parent counselor, nutritionist, and more. We were facing having to send her to a hospital in another state, so we are so grateful we found Equip. She went through her treatment during her senior year of high school without missing out on key experiences and challenges. She has now completed treatment and is thriving!”

Helpful Report

Posted 11 months ago

“The experience has been life-changing for our daughter. The support, resources, and overall care has been outstanding compared to anything else we have tried. We also appreciate that we can have appointments in the comfort of our own home and work around our schedules.”

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Posted 11 months ago

“Our family has unfortunately had a long fight with ED. Equip gave us loving, firm and clear tools to help our loved one battle this disease. We’re so grateful.”

Helpful Report

Posted 11 months ago

“I truly feel that Equip helped to save not just our daughter but in the process our whole family. We knew our daughter was sick and we knew she needed help. We had great providers locally and were using a dietician and a counselor and our pediatrician. We were all trying so hard but 6 months of trying and things just weren't getting better - they were getting worse. My husband had a job change and by a miracle Equip was finally in our network. From the very first appointment we had with the Equip the providers deep expertise in Eating Disorder Treatment shone through. Every single preson we met with completely understood what we were going through. They met us where we were and taught us so much. It took 6 months of appointments with Equip before my daughter could make it to a counseling appointment without extreme panic. Our counselor helped us stay the course. And it worked. After 13 months of treatment my daughter was sad to be leaving leaving her counselor. It was so bittersweet to be sad to be leaving the place you never wanted to be. We will forever be grateful for the compassion and the expertise that Equip brings and for saving our daughter.”

Helpful Report

Posted 1 year ago

“I would have given Equip a five had it not been for our last few months. I will say that the teams we had were amazing and we appreciated all their support. The area where we struggled with is when our daughter was being discharged due to an "internal review" and we were never given clarity on this reason other than she had been with the program for a long time. She was finally starting to turn the corner when we were told we were being dropped or could pay out of pocket for "relapse prevention." However, she was never "recovered." I feel like if Equip can keep its focus on the patient and their recovery, this organization and the people it serves will thrive. If they are going to take more of the business end and focus on insurance companies and maintaining a steady flow of clients, these clients will be released too soon and without the proper tools to not relapse. Anorexia nervosia is not something that is "curable" in 52 weeks. I hope this factor is taken into consideration.”

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Posted 1 year ago

“Equip help give us our daughter back. It took a team of amazing people that we couldn't have done it without them. What I loved about Equip is the fact that this only works if you are willing to give it all you've got as a parent or loved one of the patient. I wasn't willing to hand my daughter off to someone for treatment, I wanted to be part of the efforts, all in the safety and reassurance of our own home and within our family.”

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Posted 1 year ago

“Equip was an absolute blessing in bring our thriving daughter back to an even better version of herself as she suffered from anorexia. Equips model of starting your family with a minimum of a five person qualified and trusted team from the beginning is a beautiful thing. Our team had ongoing communication together. Piecing and accessing what we as caregivers and our loved one was communicating to them as far as what we were seeing/experiencing. This allowed them to focus on the best treatment and advice specifically to our loved ones recovery. (As everyone journey is different.) I can not begin to tell you how knowledgeable, professional, attentive, supportive and compassionate our team was. I am forever grateful to each one of them. They listened, encouraged and provided continued helpful advice. In addition Equip provides additional support groups of which I highly recommend attending as many as you and your love one can. Groups such as Peer groups, Caregiver support groups, Sport and ED groups, Sibling support groups etc. Every group I attended was always a learning experience with knowledgeable and compassionate leaders. Being surrounded by others on the journey is a source of comfort as well. With our amazing team we trusted the process. As a result we have a daughter who is in strong recovery. As parents we feel so empowered as we have the tools and confidence to help prevent a relapse If the ED still sneaks in we have been equipped to be ready to send it back out. Can not recommend a better program.”

Helpful Report

Posted 1 year ago

“Equip came along when our family was nearly at the end of our rope. We were grateful for such a responsive team. Although it became necessary to change our therapist part-way in, that transition was explained to us and my daughter was given time to make the adjustment. As our family became more healthy in our day-to-day interactions and my daughter was weight restored, we came to view the team as an extension of family. You won't be disappointed!! I gave 4 stars simply because the current model is food/weight restoration heavy. It was my feeling that my daughter needed additional counseling that may not have fallen under those umbrellas. Although as she became weight-restored and was free to talk through about other aspects of her mental health, we never felt the focus was one of underlying factors but instead about the disordered eating. It was unfortunate that we felt the need to seek outside counseling as a result when we'd already developed such a close relationship with the team.”

Helpful Report

Posted 1 year ago

“So far so good”

Helpful Report

Posted 1 year ago

“Great education and empowerment to help my loved one make changes”

Helpful Report

Posted 1 year ago

Equip Health is rated 4.6 based on 59 reviews