Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

333

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been better if Returns can be made through local return point for free rather than paying for postage and envelope.”

Helpful Report

Posted 4 years ago

“Very good fast service but let down by the quality of the item. It arrived broken and broke again soon after a bit of use.”

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Posted 4 years ago

“Product not in perfect condition.. Marking on the nose.. Only cheap mask but it is besides the point.”

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Posted 4 years ago

“I ORDERED A LARGE FIT DUE TO CHEST SIZE (42") TROUSERS WERE FAR TO BIG AND COULD NOT BE WORN. HAT WAS TOO SMALL AND COULD NOT BE WORN. SADLY, THE WHOLE SCENARIO (RE DRESSING AS AN R.A.F CAPTAIN) HAD TO BE ABANDONED. SO DISAPPOINTED.”

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Posted 4 years ago

“jacket (L) fits OK...trousers are voluminous!. I think you should offer sizes to suit leg/waist etc....I can't put the pants on because they look far too LARGE! Cap is too small (possibly my head size is slightly larger) Delivery was good and prompt.”

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Posted 4 years ago

“The barbie outfit I received was great but the wig wouldn't fit my head. And no fancy dress shops around so that was the only problem”

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Posted 4 years ago

“Arrived quickly but quality not great! The Velcro doesn’t stay closed and the headband is too tight!”

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Posted 4 years ago

“Convenient and timely.”

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Posted 4 years ago

“Costumes done the job, but some seem to be one use only. I bought 4 costumes for an event 2 have frayed and my wrist cuffs are falling apart but the other two are absolutely brilliant!”

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Posted 4 years ago

“Service and delivery was good. Costume was decent. Price slightly on the expensive side.”

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Posted 4 years ago

“Good company. Fast shipping and fuss free returns.”

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Posted 4 years ago

“Came quickly though size was bigger than expected at least it will fit the kids for longer I guess wanted to order 2 of the same online but there wasnt an option for joint postage”

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Posted 4 years ago

“Good quality for the price. Only problem was the size was smaller than indicated probably around a 38inch chest, not up to 42inch”

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Posted 4 years ago

“The costume and mask are excellent but the sizing is way out. It is huge. Would fit an adult. The quality of the material isn’t great but will be fine for couple of wears for Halloween Wouldn’t buy again, due to sizing and quality Have had to alter most of costume”

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Posted 4 years ago

“Ordering simple”

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Posted 4 years ago

“Product details do not make it clear that the helmet is not hard or give details of the material. Arrived in a crumpled state but this was probably the postman. Very quick delivery.”