Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

333

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a standard size Jedi robe for an adult. It’s a really short length, not like the picture at all! Disappointed but didn’t have time to return it. The company itself was prompt with the order.”

Helpful Report

Posted 4 years ago

“Fast delivery but product was of poor quality”

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Posted 4 years ago

“I ordered the mother superior nuns headdress and silver cross. The products are lovely, just what I wanted, however I’m just getting my head around online shopping and found the site a little confusing while ordering. The site kicked me out a couple of times while ordering, saying there had been a problem with my order and said to contact you. Then I noticed the money had been taken and more. When an electronic receipt was sent a-couple if days later, it charged extortionate amount for p&p which I wouldn’t have ordered from you for that reason. Not clear in the confusion when ordering. Then I received 3 nun headdresses and 2 crosses, which now makes sense why more money had come out of my account than anticipated. I have kept them as couldn’t be bothered in trying to send them back.”

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Posted 4 years ago

“I got my parcel on time.”

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Posted 5 years ago

“Present was wel lreceived by child. Delivery was spot on. Would recommened Escapade.”

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Posted 5 years ago

“Sent me a medium outfit in a large packaging”

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Posted 5 years ago

“Arrived ok and in time”

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Posted 5 years ago

“Faster delivery than stated so ended up over spending on that. Also, costumes pretty pricey for quality. No money off coupons available online. All out of date.”

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Posted 5 years ago

Dear Customer thank you for your review. We always attempt to fulfil our customer expectations. Orders in general are picked and pack within 1-2 hours of order confirmation and collected by our couriers at the end of the day. During busy period they are collected 2-3 times a day. I'm glad we were able to exceed your expectations. I believe our prices are the cheapest in the industry and to ensure this we don't work with voucher sites which take a commission and invariably increases the price you pay. Join our email list. No purchase necessary, we occasionally send out offers. Kind Regards Escapade

Posted 5 years ago

“Hi I recently purchased a man size Tutu. Unfortunately it was only the net skirt unlike the picture which looked like the costume was the whole tutu!”

Helpful Report

Posted 5 years ago

Dear Customer Sorry about the confusion. Our description explained that your were purchasing only the Large Tutu, however we have now added what is not included to try and make it clearer. Hope to serve you again. Best Regards Escapade

Posted 5 years ago

“The fabric in the dress is very thin, but I wore it with thights and some shorts underneath so all good.”

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Posted 5 years ago

“The comedian set has lots of extra items and looks good but I had not realised it was an all in one set which makes festival use awkward.. Unfortunately the elastic tab on the shoulder pieces were badly sewn and came off the first time I tried it on requiring I repair it. Decent looking but a bit impractical if you have a blader.”

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Posted 5 years ago

“It arrived a day early but had black marks all over the back of the costume. Very disappointing.”

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Posted 5 years ago

“The delievery was good.”

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Posted 5 years ago

“Easy ordering and arrived quickly. Packaged very well.”

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Posted 5 years ago

“The shipment was correct and timely. I only have something ti day about the quality pf the helmet: it is ok at looking but it gas a terrible smell of toxic plastic. Perhaps it would be better tu control the producers of these article....Do they rispect the European Union law?”

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Posted 5 years ago

“Excellent service, but item was very poor quality and had to return.”

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Posted 5 years ago

“Good fast delivery . Pan Am hat was very small suitable for a child not an adult and the jacket was not a size 12 more like a 16. Skirt was quite big but the sizing as an outfit just very odd.”

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Posted 5 years ago

“Delivered quickly but overall very poor quality for price paid.”

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Posted 5 years ago

“Ordered a queen of Hearts costume, it arrived safely and quickly and looks good on the hangar, sizes not accurate though, as too small.”

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Posted 5 years ago

“Generally acceptable-the novelty suit is better quality than I expected-the sizing guide however is inaccurate and misleading-hence I had to return the first suit and re order.”

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Posted 5 years ago

Escapade is rated 4.6 based on 2,612 reviews